Real-time strategy and business intelligence : digitizing practices and systems /: digitizing practices and systems. ([2017])

• Record Type: Book
• Further Information: Note: Edited by Marko Kohtamäki.
• Editors: Kohtamäki, Marko
• Contents: Acknowledgements; Contents; About the Editor; List of Figures; List of Tables; Introduction: Real-Time Strategy and Business Intelligence ; Approach and Underlying Concepts; Introduction to the Chapters; References; Strategic Agility-Integrating Business Intelligence with Strategy ; Introduction; Theoretical Grounds; Dynamic Capabilities; Strategy Work; The Concept of Strategic Agility; The Concept of Business Intelligence; Aligning Strategic Practices and Bi Technologies; Directions in User Experience and Future Developments; Synthesis; References. Business Intelligence-Capturing an Elusive Concept Introduction; Theoretical Foundation; Delineating the Business Intelligence Concept; Environmental Scanning; Competitive Intelligence; Executive Information Systems; Business Intelligence; Toward a Unified Definition of Business Intelligence; Future Outlook; Conclusion; References; How Management Control Systems Can Facilitate a Firm's Strategic Renewal and Creation of Financial Intelligence ; Introduction; Theoretical Background; Conceptual Framework; The Impact of Predictive Analysis on a Firm's Ability to Renew Itself. Predictive Analysis to Sense Future Business OpportunitiesPredictive Analysis to Seize Future Business Opportunities; Predictive Analyses to Modify Resources; Using Real-Time Data to Facilitate a Firm's Strategic Renewal; Using Real-Time Data to Sense New Business Opportunities; Using Real-Time Data to Seize Business Opportunities; Using Real-Time Data to Modify Resources; Using Historical Data and Analysis to Facilitate a Firm's Strategic Renewal; Using Historical Data to Sense Business Opportunities; Using Historical Data to Seize Business Opportunities. Using Historical Data to Modify ResourcesConclusion; The Future of Financial Intelligence; References; Competitive Intelligence-A Strategic Process for External Environment Foreknowledge ; Introduction; Theoretical Foundation; The CI Concept; The CI Cycle; The Planning Phase; The Collection Phase; The Analysis Phase; The Dissemination Phase; The CI Function; The Value of CI; CI Challenges; Conclusion; References; Human Resource Intelligence-Enhancing the Quality of Decision Making and Improving Business Performance ; Introduction; High-performance Work Practices; The HRIS and Decision Making. Human Resource Metrics and AnalyticsImplementation of Human Resource Analytics in a Nutshell; Conclusion; References; Business Intelligence Within the Customer Relationship Management Sphere ; Introduction; Benefits of CRM; Revenue Enhancing Benefits of CRM; Cost Saving Benefits of CRM; Different Perspectives on CRM; Business-to-Business CRM; A Framework for Capturing Customer Intelligence in the CRM Context; Managing Unprofitable Customers; Further Thoughts on Assessing the Value of the Customer; The Future of CRM; Conclusion; References; Making Sense of Strategic Decision Making.
• Publisher Details: Cham, Switzerland : Palgrave Macmillan
• Publication Date: 2017
• Copyright Date: 2017
• Extent: 1 online resource
• Subjects: 658.472; Business; Business intelligence; Business networks -- Management; Strategic planning; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Business intelligence; Business networks -- Management; Strategic planning; Computers -- Enterprise Applications -- Business Intelligence Tools; Business & Economics -- Industries -- Computer Industry; Business & Economics -- Production & Operations Management; Business mathematics & systems; Purchasing & supply management; Management science; Leadership; Management information systems; Big data; Business logistics; Business strategy; Electronic books; Electronic books
• Languages: English
• ISBNs: 9783319548463; 3319548468
• Related ISBNs: 9783319548456; 331954845X
• Notes: Note: Includes bibliographical references and index.; Note: Online resource; title from PDF title page (EBSCO, viewed July 17, 2017).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.