Case studies in e-Government 2.0 : changing citizen relationships /: changing citizen relationships. ([2014])

• Record Type: Book
• Further Information: Note: Imed Boughzala, Marijn Janssen, Saïd Assar, editors.
• Editors: Boughzala, Imed; Janssen, Marijn; Assar, Saïd
• Contents: Foreword; Contents; Contributors; Chapter-1; E-Government 2.0: Back to Reality, a 2.0 Application to Vet; 1.1 From E-Government to E-Government 2.0; 1.2 Web 2.0 as a New Opportunity for E-Government; 1.3 E-Government 2.0 Characteristics; 1.4 E-Government 2.0 Issues; 1.5 E-Government 2.0 Global Research Questions; 1.6 Presentation of the Book; 1.7 Conclusion and Future Outlook; References; Chapter-2; Social Media-based Government Explained: Utilization Model, Implementation Scenarios, and Relationships; 2.1 Introduction; 2.2 The Confusion: Web 1.0, Web 2.0, Social Media, and SNS. 2.3 E-Government, Government 2.0, and Open Government2.4 E-Government vs. SMBG; 2.5 Methodology; Web Survey; Web 2.0 Initiatives; 2.6 Results; SMBG Model Stages; SMBG Stage 1: Information Socialization; SMBG Stage 2: Mass Collaboration; SMBG Stage 3: Social Transaction; SMBG Implementation Scenarios; Scenario 1: Standalone SMBG; Scenario 2: Nested SMBG; Scenario3: Hybrid government; Relationships in SMBG; C2G informational relationship; C2G service relationship; 2.7 Concluding Remarks; References; Chapter-3; Moving Toward Web 2.0-Enhanced E-Government in Small-Town Pennsylvania. 3.1 Background3.2 The Case Study Objectives; 3.3 Research Design; 3.4 Methods; 3.5 Case Description; Introducing the Borough of State College; The Goals of the State College Borough Portal Redesign; Usage of Social Media in State College; Social Media Challenges; Social Media Toolbox: Twitter, Facebook, YouTube, and LinkedIn; Social Media Policy; What's Next?; 3.6 Conclusion; References; Chapter-4; Government 2.0: A Change Towards Citizen Participation in Arab Countries; 4.1 Introduction; 4.2 What is Web 2.0?; 4.3 Stages of Implementation: Government 2.0 vs. Government 1.0. 4.4 Overview of Arab CountriesSocial Demographics; Education; Politics; Technology; 4.5 Analysis of Using Web 2.0 Technology in Arab Countries; Methodology; Findings; 4.6 Conclusion and Recommendations; Limitations and Suggestions for Future Research; Recommendations for Arab Governments; References; Chapter-5; Citizen-Driven Design: Leveraging Participatory Design of E-Government 2.0 Through Local and Global Collaborations; 5.1 Introduction; 5.2 The Background and Setting; 5.3 Theoretical Framework which Pinpoints Incremental Innovation. Localizing Innovation by Supporting Incremental Change ProcessesCitizen-Driven Design Involves Tensions, Frictions and Flows; Multi-stakeholder Cooperation-Crossing Borders; 5.4 Methodological Approach; 5.5 Phase One: Trans-local Prototyping; Friction A: Establishment of a Framework of Fundingand Infrastructure by Prototyping; Friction B: How Deep Is the Participation in Trans-local Prototyping?; 5.6 Phase Two-Formalising a Proof-of-Concept; Friction C: The Painful Art of Staying Within the Form; Friction D: Life-Cycle Approaches Versus Development-in-a-Box.
• Publisher Details: Cham : Springer
• Publication Date: 2014
• Copyright Date: 2015
• Extent: 1 online resource (xiv, 215 pages), illustrations (some color)
• Subjects: 351.0285/4678; Business; Internet in public administration -- Case studies; POLITICAL SCIENCE -- Government -- Executive Branch; POLITICAL SCIENCE -- Public Affairs & Administration; Internet in public administration; Law -- Administrative Law & Regulatory Practice; Business & Economics -- Industries -- Media & Communications Industries; Political Science -- General; Public administration; Media, information & communication industries; Political science & theory; Management science; Management; Public administration; Industrial management; Political communication; Business & Economics -- Production & Operations Management; Research & development management; Electronic books; Case studies
• Languages: English
• ISBNs: 9783319080819; 3319080814; 3319080806; 9783319080802
• Related ISBNs: 9783319080802
• Notes: Note: Includes bibliographical references.; Note: Online resource; title from PDF title page (SpringerLink, viewed September 8, 2014).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.