Cite
HARVARD Citation
Kahlout, G. (2017) Spinning up ServiceNow : IT service managers' guide to successful user adoption. [Online]. New York : Apress. Available from: http://access.bl.uk/ark:/81055/vdc_100071860828.0x000001
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Kahlout, G. (2017) Spinning up ServiceNow : IT service managers' guide to successful user adoption. [Online]. New York : Apress. Available from: http://access.bl.uk/ark:/81055/vdc_100071860828.0x000001