Global outsourcing discourse : exploring modes of it governance /: exploring modes of it governance. (2018)

• Record Type: Book
• Further Information: Note: Eleni Lioliou, Leslie P. Willcocks.
• Authors: Lioliou, Eleni; Willcocks, Leslie
• Contents: CHAPTER 1 - Exploring Outsourcing, Governance and Discourse Introduction Global outsourcing Case studies and the developing discourse Conditioning the discourse: client learning and evolution The centrality of governance Introducing discourse Study rationale and structure The chapters of the book CHAPTER 2 - The Study of Information Technology Outsourcing Introduction ITO: Research developments Governance of the relationship Relational aspects of governance Further developments and critique Theory and IT outsourcing: transaction cost economics The Foucauldian concept of governmentality Foucault and power relations Conclusion CHAPTER 3 – Inside Global Offshore Outsourcing In Insurance Introduction Outsourcing decisions Client and supplier capabilities Contract (master services agreement and project descriptions) Relationship between LION and FDL FDL Performance CHAPTER 4 – Inside Global Outsourcing in Banking and Finance Introduction Outsourcing decisions Client and supplier capabilities Formal governance Relationship between GIB and PV PV performance CHAPTER 5 - Inside Domestic Outsourcing with Multiple Suppliers Introduction Outsourcing decisions Client and supplier capabilities Contracts DUTCH'S outsourcing relationships Supplier performance CHAPTER 6 -The Transaction Costs Economics Discourse Overview The LION outsourcing contract from a TCE perspective Critique of TCE in the LION case The GIB outsourcing contract from a TCE perspective Critique of TCE in the GB case DUTCH's three outsourcing contracts from a TCE perspective Critique of TCE in the suppler A case Critique of TCE in the suppler B case Critique of TCE in the supplier C case Summary: Applying a TCE perspective CHAPTER 7 – A Foucauldian Discourse Perspective Analysis from a Foucauldian perspective A Foucauldian perspective on the LION case A Foucauldian perspective on the GIB case A Foucauldian perspective on DUTCH's three outsourcing contracts Summary: Applying a Foucauldian perspective CHAPTER 8 – Conclusion: The Global Outsourcing Discourse Introduction The role of TCE in IT outsourcing studies Learning from a Foucauldian informed perspective The outsourcing discourse Conclusion.
• Publisher Details: Basingstoke, Hampshire : Palgrave Macmillan
• Publication Date: 2018
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 658.4058; Contracting out
• Languages: English
• ISBNs: 9783319740454
• Related ISBNs: 9783319740447
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.