Social media for government services. ([2015])

• Record Type: Book
• Further Information: Note: Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors.
• Authors: Nepal, Surya, 1970-; Paris, Cecile L; Georgakopoulos, Dimitrios
• Editors: Nepal, Surya, 1970-; Paris, Cecile L; Georgakopoulos, Dimitrios
• Contents: Social media in government services: an introduction -- Social media in government services: a case study of human services -- Use of social media for internal communication: a case study in a government organisation -- The role of political leadership in driving citizens' engagement through social media: the case of Dubai's public sector -- Social media policy in Turkish municipalities: disparity between awareness and implementation -- From social media to geosocial intelligence: crowdsourcing civic co-management for flood response in Jakarta, Indonesia -- Detecting bursty topics of correlated news and Twitter for government services -- Webcare in public services: deliver better with less? -- Next step: an online community for delivering human services -- Gamification on the social web -- Improving government services using social media feedback -- Using crowd sourced content to help manage emergency events -- Improving situation awareness and reporting using the emergency response intelligence capability tool -- A lexical resource for identifying public services names on the social web -- Transport policy: social media and user-generated content in a changing information paradigm -- "Garbage let's take away": producing understandable and translatable government documents: a case study from Japan -- Multi-hazard detection by integrating social media and physical sensors.
• Publisher Details: [Cham] Switzerland : Springer International Publishing
• Publication Date: 2015
• Copyright Date: 2015
• Extent: 1 online resource (xii, 409 pages), illustrations
• Subjects: 004; Computer science; Internet in public administration -- Case studies; Internet in public administration; COMPUTERS -- Computer Literacy; COMPUTERS -- Computer Science; COMPUTERS -- Data Processing; COMPUTERS -- Hardware -- General; COMPUTERS -- Information Technology; COMPUTERS -- Machine Theory; COMPUTERS -- Reference; Internet in public administration; Computer Science; Engineering & Applied Sciences; Social sciences_xData processing; Society & social sciences; Electronic books; Case studies; Electronic books
• Languages: English
• ISBNs: 9783319272375; 3319272373
• Related ISBNs: 9783319272351; 3319272357
• Notes: Note: Includes bibliographical references.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.