The harms of work : an ultra-realist account of the service economy /: an ultra-realist account of the service economy. (2018)

• Record Type: Book
• Further Information: Note: Anthony Lloyd.
• Authors: Lloyd, Anthony
• Contents: Intro; THE HARMS OF WORK; Contents; About the author; Acknowledgements; Foreword; Introduction; Service economy; Harm and ultra-realist criminology; Structure of the book; 1. Reinterpreting social harm; Introduction; Social harm: traversing the legal and illegal; Appraising social harm; Harm from what? Finding an ontological grounding; Towards an ultra-realist schema; Ontology and the transcendental materialist subject; Towards a new direction?; 2. Restructuring labour markets; Introduction; Shackling the 'animal spirits'; Capital ascendant; Restructured labour markets Emergence of consumer capitalismFrom security to flexibility; Crash and burn: the limits of debt-fuelled spending; Labour markets in austerity; Conclusion; 3. Profitability, efficiency and targets; Introduction; Management strategies; Targets, incentives and bonuses; Maximising profitability; 'Facilitating the customer experience'; Conclusion; 4. Absence of stability; Introduction; Contractual instability; Rotas; Progression; Transitions; Conclusion; 5. Positive motivation to harm; Introduction; Bullying at work; Cliques at work: inclusion and exclusion in the workplace; Stealing sales Harmful customersThe rise of the bailiff: special liberty at work; Conclusion; 6. Absence of protection; Introduction; Working for free; Physical and legal protection; Redundancy; Mental ill health; Conclusion; 7. The violence of ideology; Introduction; Ideology; From political economy to 'tinkering at the edges'; Fixing the harms of work; Facing reality; Conclusion; Conclusion; Returning to harm; References; Index
• Publisher Details: Bristol : Bristol University Press
• Publication Date: 2018
• Extent: 1 online resource
• Subjects: 338.4/7; Service industries; Labor market; BUSINESS & ECONOMICS / Industries / General; POLITICAL SCIENCE / Labor & Industrial Relations; Electronic books
• Languages: English
• ISBNs: 9781529204025; 9781529204056; 1529204054; 9781529204049; 1529204046
• Related ISBNs: 152920402X; 9781529204018
• Notes: Note: Includes bibliographical references and index.; Note: Online resource; title from PDF title page (EBSCO, viewed November 1, 2018)
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.