Exploring services science : 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings /: 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings. (2015)

• Record Type: Book
• Other Titles: IESS 2015
• Further Information: Note: Henriqueta Nóvoa, Monica Drăgoicea (eds.).
• Editors: Nóvoa, Henriqueta; Drăgoicea, Monica
• Other Names: International Conferences on Exploring Service Science, 6th
• Contents: Towards a Framework of Influence Factors for Value Co-creation in Service Systems -- Towards Contributory Development by the Means of Services as Common Goods -- Knowledge Sharing and Value Co-creation: Designing a Service System for Fostering Inter-generational Cooperation -- Towards a Cyberinfrastructure for Social Science Research Collaboration: The Service Science Approach -- Evolution and Overview of Linked USDL -- An Agile BPM System for Knowledge-Based Service Organizations -- A SoaML Approach for Derivation of a Process-Oriented Logical Architecture from Use Cases -- A Service Oriented Architecture for Total Manufacturing Enterprise Integration -- On the Necessity and Nature of E-Mobility Services – Towards a Service Description Framework -- Towards the Alignment of a Detailed Service-Oriented Design and Development Methodology with ITIL v.3 -- How Social Responsibility Influences Innovation of Service Firms: An Investigation of Mediating Factors -- Verifying the Image-Dominant (ID) Logic Through Value Cross-Creation Between Social and Imagined Communities -- E-Health and Value Co-creation: The Case of Electronic Medical Record in an Italian Academic Integrated Hospital -- Service Convenience on Call Centers: Impacts on Repurchase -- Tourism as a Life Experience: A Service Science Approach -- Technological Trends in the Sport Field: Which Application Areas and Challenges? -- Shared Services: Exploring the New Frontier -- Towards a Conceptual Framework for Classifying Visualisations of Data from Urban Mobility Services -- Agent Based Simulation of Trust Dynamics in Dependence Networks -- Towards an IT-Based Coordination Platform for the German Emergency Medical Service System -- Education on Service Science Management and Engineering: A Comparative Analysis -- Business School Innovation Through a Service Science Approach: Organizational and Performance Measurement Issues -- Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations -- Interrelations of Success Factors for Selling Product-Service Systems from a Solution Sales Perspective -- How to Encourage the Use of Public Transport? A Multiservice Approach Based on Mobile Technologies -- Relationship Bonds and Customer Loyalty: A Study Across Different Service Contexts -- Exploring Opportunities to Improve Retail Store Quality Using RSQS.
• Publisher Details: Cham : Springer
• Publication Date: 2015
• Extent: 1 online resource (xi, 352 pages), illustrations
• Subjects: 004; Business; Computer science -- Congresses; Management -- Data processing -- Congresses; Business -- Data processing -- Congresses; Business -- Data processing; Computer science; Management -- Data processing; Computers -- Information Technology; Business & Economics -- Information Management; Computers -- Software Development & Engineering -- General; Computers -- Data Processing; Information retrieval; Business mathematics & systems; Software Engineering; Public administration; Management science; Service industries; Information technology; Software engineering; Information systems; Business & Economics -- Industries -- Service Industries; Service industries; Electronic books; Conference papers and proceedings
• Languages: English
• ISBNs: 9783319149806; 3319149806; 3319149792; 9783319149790
• Related ISBNs: 9783319149790
• Notes: Note: Online resource; title from PDF title page (SpringerLink, viewed January 29, 2015).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.