Application of social media in crisis management : advanced sciences and technologies for security applications /: advanced sciences and technologies for security applications. ([2017])

• Record Type: Book
• Further Information: Note: Babak Akhgar, Andrew Staniforth, David Waddington, editors.
• Editors: Akhgar, Babak; Staniforth, Andrew; Waddington, David
• Contents: Acknowledgments; Contents; Editors' Biographies; Authors' Biographies; Contributors; Chapter 1: Introduction; 1.1 Scope and Primary Objective; 1.2 Identifying the Need for an Interactive Approach; 1.3 An Overview of Contents; References; Part I: Human Factors and Recommendations for Best Practice; Chapter 2: Human Factors in Crisis, Disaster and Emergency: Some Policy Implications and Lessons of Effective Communication; 2.1 Prevalent Myths and Misconceptions; 2.2 Shared Fate and Unity of Purpose; 2.3 Policy Implications; 2.4 Lessons for Communication Strategy; 2.5 A Place for Social Media. 4.4 Social Media and Terrorist Incidents: The Oslo and Utoya Attacks, 20114.4.1 Context; 4.4.2 Public Social Media Use; 4.4.3 Official Communications and Use of Social Media; 4.5 Social Media and Natural Disasters: The Tohoku Earthquake; 4.5.1 Context; 4.5.2 Public Use of Social Media; 4.5.3 Official Use of Social Media; 4.6 Review of Best Practice and Recommendations; 4.6.1 Recommendation 1: Social Media Use Should Be Planned and Established Well in Advance of a Crisis. 4.6.2 Recommendation 2: Strategies Should Be Used to Maximise the Potential of Public Use of Social Media, While Minimising Potential Risks4.6.3 Recommendation 3: Social Media Should Be Employed in a Timely Manner; 4.6.4 Recommendation 4: The Official Social Media Source Must Inspire Public Confidence; 4.6.5 Recommendation 5: Crisis Communicators Should Engage in Two-Way Communication; 4.6.6 Recommendation 6: Social Media Messages Must Adopt an Appropriate Tone; 4.6.7 Recommendation 7: Social Media Communications Should Be Clear and Unambiguous. 4.6.8 Recommendation 8: Access to Social Media and Mobile Internet Must Be ConsideredReferences; Part II: Technological Design and Development of ATHENA; Chapter 5: Best Practices in the Design of a Citizen Focused Crisis Management Platform; 5.1 Introduction; 5.2 Social Media in Crisis Situations; 5.3 Managing Information Overload; 5.4 Information Credibility; 5.4.1 Prioritization; 5.5 Map-Based Interfaces; 5.6 Mobile Devices and Applications; 5.7 Search and Rescue; 5.8 Concluding Recommendations; References.
• Publisher Details: Cham, Switzerland : Springer
• Publication Date: 2017
• Extent: 1 online resource, colour illustrations
• Subjects: 363.3463; Engineering; Communication in crisis management; Social media; BUSINESS & ECONOMICS -- Infrastructure; SOCIAL SCIENCE -- General; COMPUTERS -- Web -- Social Media; Communication in crisis management; Social media; Engineering; Communications Engineering, Networks; Quality Control, Reliability, Safety and Risk; Information Systems and Communication Service; Computer Communication Networks; Organization; Social Media; Technology & Engineering -- Quality Control; Computers -- Online Services -- General; Computers -- Hardware -- Network Hardware; Business & Economics -- Strategic Planning; Social Science -- Media Studies; Reliability engineering; Computer networking & communications; Network hardware; Organizational theory & behaviour; Media studies; Telecommunication; System safety; Information systems; Computer Communication Networks; Organization; Technology & Engineering -- Telecommunications; Communications engineering / telecommunications; Electronic books
• Languages: English
• ISBNs: 9783319524191; 3319524194
• Related ISBNs: 9783319524184; 3319524186
• Notes: Note: Includes bibliographical references and index.; Note: Online resource; title from PDF title page (EBSCO, viewed April 6, 2017).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.