Social media use in crisis and risk communication : emergencies, concerns and awareness /: emergencies, concerns and awareness. (2018)

• Record Type: Book
• Further Information: Note: Edited by Harald Hornmoen, Klas Backholm.
• Editors: Hornmoen, Harald; Backholm, Klas
• Contents: Introduction Social Media Use in Crises and Risks: An Introduction to the Collection; Klas Backholm and Harald Hornmoen Part One: Using Social Media in Risks and Crises 1. Tweeting Terror. An Analysis of the Norwegian Twitter-Sphere During and in the Aftermath Of The 22 July 2011 Terrorist Attack; Steen Steensen 2. Victims' Use of Social Media During and After the Utøya Terror Attack: Fear, Resilience, Sorrow and Solidarity; Elsebeth Frey 3. Blood and Security During the Norway Attacks: Authorities' Twitter Activity and Silence; Rune Ottosen and Steen Steensen 4. Social Media in Management of the Terror Crisis in Norway: Experiences and Lessons Learned; Harald Hornmoen and Per Helge Måseide 5. News Workers' Reflections on Digital Technology and Social Media After a Terror Event; Maria Konow-Lund 6. Old Wine in New Bottles? Use of Twitter by Established UK News Media During The 2014-15 West African Ebola Outbreak; Colin Mcinnes 7. Flows of Water and Information: Reconstructing Online Communication During the 2013 European Floods in Austria; Susanne Sackl-Sharif, Eva Goldgruber, Julian Ausserhofer, Robert Gutounig and Gudrun Reimerth Part Two: Developing A Tool for Crisis Communicators 8. Tailoring Tools to the Rescue: Lessons Learned from Developing a Social Media Information Gathering Tool; Klas Backholm, Joachim Högväg, Jörn Knutsen, Jenny Lindholm and Even Westvang 9. What Eye Movements and Facial Expressions Tell Us About User-Friendliness: Testing a Tool for Communicators and Journalists; Jenny Lindholm, Klas Backholm and Joachim Högväg Part Three: Recommendations for Social Media Use in Risks and Crises 10. "When The Levee Breaks": Recommendations for Social Media Use During Environmental Disasters; Eva Goldgruber, Susanne Sackl-Sharif, Julian Ausserhofer and Robert Gutounig 11. Social Media Communication During Disease Outbreaks: Findings and Recommendations; Harald Hornmoen and Colin Mcinnes 12. Social Media and Situation Awareness During Terrorist Attacks. Recommendations for Crisis Communication; Steen Steensen, Elsebeth Frey, Rune Ottosen, Harald Hornmoen, and Maria Konow-Lund.
• Publisher Details: United Kingdom : Emerald Publishing
• Publication Date: 2018
• Extent: 1 online resource
• Subjects: 302.231; Social media -- Political aspects; Emergency management -- Computer network resources; Risk communication; Internet in public relations; Crises
• Languages: English
• ISBNs: 9781787562714; 9781787562691
• Related ISBNs: 9781787562721
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.