Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people /: how to manage mavericks, cynics, divas and other difficult people. ([2016])

• Record Type: Book
• Further Information: Note: By Alan Willett.
• Authors: Willett, Alan
• Contents: Cover; CONTENTS; PREFACE; PART 1 THE CALL TO EXCEPTIONAL LEADERSHIP; 1. The Leadership Crisis Point; 2. Accept the Call of Exceptional Leadership; 3. The Mindset to Lead the Unleadable; PART 2 THE LEADER IN ACTION: SPOTTING TROUBLE, DEALING WITH TROUBLE; 4. Fine-Tune Your Radar for Trouble; 5. Take Action: Transforming the Troublesome; 6. Follow Through: A Bridge to Enduring Improvement; 7. Decision Time: Remove or Improve?; PART 3 THE LEADER IN ACTION: PREVENTING TROUBLE; 8. The Need for Mountains; 9. Set Expectations of Excellence; 10. Expecting Excellence Every Day. 11. Exceptional Starts Lead to Exceptional ResultsPART 4 LEADING LEADERS; 12. Lead Leaders: Growing Proven Ability; 13. Leader, Lead Thyself: Exceptional Self-Leadership; 14. Closing Notes on Transforming the Troublesome to the Tremendous; INDEX.
• Publisher Details: New York, NY : AMACOM
• Publication Date: 2016
• Extent: 1 online resource
• Subjects: 658.3/045; BUSINESS & ECONOMICS / Decision-Making & Problem Solving; Leadership; Problem employees; Interpersonal conflict; Conflict management; Management; Leadership; Personnel Management; Interprofessional Relations; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Conflict management; Interpersonal conflict; Leadership; Management; Problem employees; BUSINESS & ECONOMICS / Conflict Resolution & Mediation; BUSINESS & ECONOMICS / Workplace Culture; Electronic books
• Languages: English
• ISBNs: 9780814437612; 0814437613
• Related ISBNs: 9780814437605; 0814437605
• Notes: Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.