75 ways for managers to hire, develop, and keep great employees. ([2016])

• Record Type: Book
• Other Titles: Seventy-five ways for managers to hire, develop, and keep great employees
• Further Information: Note: Paul Falcone.
• Authors: Falcone, Paul
• Contents: Cover; Contents; Acknowledgments; Permissions; Introduction; CHAPTER 1: Effective Hiring and Selection; 1: Establishing Your Brand: Social Network Outreach, Recruitment Brochures, and Adding New Life to Your Recruitment Advertising Campaigns; 2: Becoming an Employer of Choice: An Investment Worth Considering; 3: Direct Sourcing: Alternatives and Options for Proactive Candidate Outreach; 4: Effective Telephone Screening Calls: An Incredible Time Saver for Initial Contact; 5: Identifying Candidates Who Stand Out Among Their Peers: Criteria to Help You Define the Best and Brightest Talent. 6: A Twist on Traditional Interviewing Questions: The "Career Coaching" Approach to Getting Inside Candidates' Heads and Hearts7: Achievement-Anchored and Holistic Questions: Cutting to the Chase; 8: Hiring in Our Own Image: Likability Equals Compatibility; 9: The Critical Importance of Reference Checks (and Scripts to Help You Maximize Each Call); 10: Making the Offer and Closing the Deal: Don't Flinch at the Finish Line; 11: Effective Onboarding to Maximize the Chances of Initial Success and Create True Believers; CHAPTER 2: Effective Leadership and Outstanding Communication. 12: The Nature of Positive, Constructive Communication13: The Art of Successful Communication: Guidelines to Help Your Message Soar; 14: Human Nature: The Path of Least Resistance Is Avoidance; 15: Mediating Employee Disputes and Communication Breakdowns: The Strategy Behind Constructive Confrontation; 16: Bearing Bad News: The Creative Art of Give and Take; 17: Staff Meeting Tune-Ups: Upgrade Your Group Communication to Strengthen Team Performance; 18: Leadership SOS: Effective and Successful Turnaround Strategies for Failing Teams. 19: Addressing Uncomfortable Workplace Situations and Personal Style Issues20: Situational Coaching: How Do You "Coach Someone to Normal"?; 21: The Danger of "Off-the-Record" Conversations and Over-Promising Confidentiality; 22: Special Circumstances: From Coaching and Mentoring to Verbal Warnings-Communicating with Skillful Aplomb; CHAPTER 3: The Importance of the Written Record; 23: "Document, Document, Document:" Heightening Awareness of the Record You're Creating; 24: Performance Reviews: The 800-Pound Gorilla in the Room. 25: Performance Reviews: Dealing Effectively with Incorrectly Assigned Individual Grades26: Performance Reviews: Correcting for Grade Inflation Across Your Department, Division, or Company; 27: Workplace Investigations: Understanding Your Role and Knowing Your Limits; 28: Workplace Investigations: Harassment, Discrimination, and a Cautionary Tale; 29: Effectively Invoking Attorney-Client Privilege; 30: The "E" in Email Stands for "Evidence"; 31: Progressive Discipline: Appropriate Documentation for Addressing Substandard Job Performance and Attendance Issues.
• Publisher Details: New York, NY : AMACOM, a division of American Management Association
• Publication Date: 2016
• Extent: 1 online resource (xix, 336 pages)
• Subjects: 658.3; BUSINESS & ECONOMICS / Business Communication / General; Employee selection; Employee retention; Personnel management; Leadership; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Employee retention; Employee selection; Leadership; Personnel management; BUSINESS & ECONOMICS / Development / General; Electronic books
• Languages: English
• ISBNs: 9780814436707; 0814436706; 9781523106660; 1523106662
• Related ISBNs: 9780814436691
• Notes: Note: Includes bibliographical references and index.; Note: Online resource; title from digital title page (viewed on May 09, 2016).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.