Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /: how to choose & use the right technique to boost employee performance. (©2007)

• Record Type: Book
• Other Titles: Coaching, counseling and mentoring
• Further Information: Note: Florence M. Stone.
• Other Names: Stone, Florence M
• Contents: Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
• Edition: 2nd ed
• Publisher Details: New York : American Management Association
• Publication Date: 2007
• Copyright Date: 2007
• Extent: 1 online resource (vi, 230 pages)
• Subjects: 658.3/124; BUSINESS & ECONOMICS / Management; Mentoring in business; Employees -- Coaching of; Employees -- Counseling of; Employees -- Training of; BUSINESS & ECONOMICS -- Training; BUSINESS & ECONOMICS -- Mentoring & Coaching; Employees -- Coaching of; Employees -- Counseling of; Employees -- Training of; Mentoring in business; Electronic books; Electronic books
• Languages: English
• ISBNs: 9780814430101; 0814430104; 9781621983606; 1621983609
• Related ISBNs: 0814473857; 9780814473856; 9780814420355
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.