Building leadership character. ([2019])

• Record Type: Book
• Further Information: Note: Amy Newman, Cornell University, USA.
• Authors: Newman, Amy
• Contents: Acknowledgments; Introduction; Chapter 1. Leadership Character in Context; Chapter Overview; Leaders Choose Character; Leadership Theories Have Evolved; Dimensions Focus Our Efforts to Develop Character; Leadership Character Has Organizational and Personal Benefits; Judgment Contributes to Ethical Decision Making; Corporate Failures Teach Us About Character—and About Ourselves; Learning From Corporate Failures; Respecting and Learning From Failure; Summary; Exercises; Chapter 2. Learning Character Lessons From Failure; Chapter Overview; Failure Is Critical to Success; People Fear Failure Because of the Pain; Learning From Failure Builds Character; Leaders Adopt a Learning Orientation; Forward-Looking Organizations Value Failure; Self-Reflection Helps Us Learn From Failure; Reflection Prepares Us Intellectually; Practicing Mindfulness Prepares Us Emotionally; Taking Care of Our Bodies Prepares Us Physically; Summary; Exercises; Chapter 3. Vulnerability: Risking Exposure; Chapter Overview; Volkswagen’s “Clean Diesel” Dupes Customers; Vulnerability Means Risking Exposure; Vulnerability Builds Connection; Apologizing Is Good for Business; Connection Is Built or Destroyed on Social Media; Summary; Exercises; Chapter 4. Authenticity: Living as Yourself; Chapter Overview; General Motors Delays Recalls; Authentic Leaders Are True to Themselves; Authenticity Doesn’t Mean Being Rigid or Morally Correct; Authentic Leaders Bring Their Whole Selves to Work; Self-Awareness and Self-Acceptance Help Us Feel Comfortable in Our Own Skin; We Want to Connect With Real People on Social Media; Summary; Exercises; Chapter 5. Integrity: Being Consistent and Whole; Chapter Overview; FIFA Leaders Disappoint Athletes and Fans Around the World; Leaders of Integrity Are Consistent and Whole; Behavioral Integrity Is Good for Business; Trust in Organizations Is Eroding; Leaders Who Model Integrity, Trust, and Transparency Cultivate Trust; Leaders With Integrity Tell the Truth; Investors Seek and Demonstrate Integrity; Summary; Exercises; Chapter 6. Accountability: Responding to Others; Chapter Overview; Wells Fargo Sets Unrealistic Sales Goals for Employees; Responsibility and Accountability Definitions Are Complementary; Leaders Avoid Accountability by Shifting Blame; Incentives and Regulations Ensure Some Accountability; Leaders Foster a Culture of Accountability; Accountable Leaders Admit and Forgive Mistakes; External Leaders Step in When Boards Fail; Whistleblowers Demand Accountability; Companies Improve Their Accountability; Summary; Exercises; Chapter 7. Courage: Standing Up; Chapter Overview; Samsung Botches a Recall; Courageous Leaders Fight for Worthy Goals; Taking Measured Risks Improves Outcomes; Courage Means Facing Our Fears; Public, Unpopular Decisions Take Courage; Courageous Leaders Tackle Different Conversations; Radical Candor and Radical Transparency Are Two Ways Leaders Demonstrate Courage; Self-Righteousness Needs to Be Controlled; Summary; Exercises; Chapter 8. Humility: Learning From Others; Chapter Overview; Constituencies Question Uber’s Ethics; Humble Leaders Recognize Their Own Limitations; Humility as a Management Strength; Humble Leaders Make Space for Others; Assessments Teach Us About Humility; Leading With Humility Requires Perspective; Humble Leaders Seek Feedback; Curiosity Is Associated With Intellectual Humility; Two Chefs Illustrate Humility; Summary; Exercises; Chapter 9. Compassion: Caring for Others and Ourselves; Chapter Overview; SeaWorld Fails to Respond to the Movie Blackfish; Compassion Alleviates Suffering; Responding With Compassion Involves Four Steps; Compassion Benefits People and Organizations; Compassionate Leaders Respond With Small Gestures, Comfort, and Empathy; Communication About a Suicide Offers a Model of Compassion; Self-Compassion and Gratitude Ease Suffering; Summary; Exercises; Summary; Notes; Company Index; Subject Index; About the Author;
• Publisher Details: Los Angeles : SAGE Publications
• Publication Date: 2019
• Extent: 1 online resource
• Subjects: 658.4092; Leadership; Character
• Languages: English
• ISBNs: 9781544343099; 1544343094
• Related ISBNs: 9781544307855
• Notes: Note: Includes bibliographical references and index.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.