Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities /: over 325 ready-to-use words and phrases for working with challenging personalities. ([2014])

• Record Type: Book
• Further Information: Note: Renee Evenson.
• Authors: Evenson, Renee, 1951-
• Contents: Introduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause.
• Publisher Details: New York : AMACOM American Management Association
• Publication Date: 2014
• Extent: 1 online resource (ix, 225 pages)
• Subjects: 650.1/3014; Problem employees; Personnel management; English language -- Terms and phrases; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Reference; BUSINESS & ECONOMICS -- Skills; English language; Personnel management; Problem employees; Electronic books; Terms and phrases
• Languages: English
• ISBNs: 9780814432990; 0814432999; 1299865011; 9781299865013
• Related ISBNs: 9780814432983; 0814432980
• Notes: Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.