Public sector performance : management, motivation, and measurement /: management, motivation, and measurement. (2018)

• Record Type: Book
• Further Information: Note: Richard C. Kearney and Evan M. Berman.
• Editors: Kearney, Richard C; Berman, Evan M
• Contents: Introduction -- Performance Foundations -- Productivity and the Process of Organizational Improvement -- A Capacity-Building Framework -- The Deadly Sins in Public Administration -- Humanizing Public Administration -- Initiating Change that Perseveres -- Turnaround at the Alabama Rehabilitation Agency -- Common Barriers to Productivity Improvement in Local Government -- Recognizing Management Technique Dysfunctions -- Performance Strategies -- Municipal Management Tools from 1976 to 1993 -- Putting a Powerful Tool to Practical Use -- Reorganizations and Reforms -- MBO in State Government -- Motivational Programs and Productivity Improvement in Times of Limited Resources -- A Technique for Controlling Quality -- Adapting Total Quality Management (TQM) to Government -- Computer Technology and Productivity Improvement -- Organizational Decline and Cutback Management -- An Empirical Study of Competition in Municipal Service Delivery -- Performance Measurement -- Excellence in Public Service—How Do You Really Know? -- The Self-Evaluating Organization -- Program Evaluation and Program Management -- Performance Measurement Principles and Techniques -- Measuring State and Local Government Performance -- Developing Performance Indicators for the Pennsylvania Department of Transportation
• Publisher Details: Place of publication not identified : Routledge
• Publication Date: 2018
• Extent: 1 online resource (384 pages)
• Subjects: 352.375; Public administration; Performance technology; Organizational effectiveness
• Languages: English
• ISBNs: 9780429977596
• Related ISBNs: 042997759X
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.