Performance appraisal and management. ([2019])

• Record Type: Book
• Further Information: Note: Kevin R. Murphy, University of Limerick, Ireland, Jeanette N. Cleveland, Colorado State University, USA, Madison E. Hanscom, Colorado State University, USA.
• Authors: Murphy, Kevin R, 1952-; Cleveland, Jeanette; Hanscom, Madison E
• Contents: Section I: Introduction; Chapter 1. Performance Appraisal: Research and Practice; Learning Objectives; Performance Appraisal: Historical Development and Present Status; Organization of this Book; Summary; Exercise: Can Organizations Manage Human Resources Without Performance Appraisal?; Chapter 2. Performance Management and Performance Appraisal; Learning Objectives; Why Study Performance Appraisal Rather Than Performance Management?; Performance Management; What is the Role of Performance Appraisal in Performance Management?; Summary; Analysis: From Strategy to Performance Goals; Chapter 3. Defining a Job Performance; Learning Objectives; Defining Performance; A General Model of Job Performance; Dimensions of Job Performance; Units of Analysis and Methods of Measurement; Summary; Analysis: Values and Validation - How the Definition of Performance Influences Conclusions; Test Validity; Section II: The Performance Appraisal Process; Chapter 4. Four Key Challenges to Performance Appraisal; Learning Objectives; The Structural Causes of Failure; Summary; Exercise: Maintain a Behavior Diary; Chapter 5. 5.Obtaining Information and Evaluating Performance; Learning Objectives; Who Should Evaluate Performance; Cognitive Processes in Performance Evaluation; Liking and Emotion: Affective Influences on Performance Appraisal; Standards for Evaluating Performance; Summary; Exercise: Writing Performance Standards; Chapter 6. Rating Scales and Rater Training; Learning Objectives; Rating Scales; Rater Training; Summary; Exercise: Developing Behavior-Based Rating Scales; Chapter 7. How Context Influences Performance Appraisal; Learning Objectives; Distal Context; Proximal Context; Summary; Case Study: Why Rank and Yank Failed at Microsoft; Chapter 8. How Organizations Use Performance Appraisal; Learning Objectives; What Do We Mean by Purpose?; The Uses of Performance Appraisal; Informal Uses of Performance Appraisal: Downward and Upward Influence; Summary; Case Study: Even Terrorists Get Performance Appraisals – And Act on Them!; Section III: Challenges in Implementing and Evaluating Performance Appraisal Systems; Chapter 9: Giving and Receiving Feedback; Learning Objectives; The Definition and Purpose of Feedback; Multisource Feedback; Why is Feedback Hard to Give and Receive?; The Effects of Feedback and Reactions to Feedback; Do Employees Want Feedback and Development?; Summary; Exercise: Evaluate Your Company’s Feedback Program; Chapter 10. Dealing with Reactions and Attitudes; Learning Objectives; Reactions to Appraisal Systems; Determinants of Reactions to and Attitudes Toward Appraisal Systems; The Death Spiral of Appraisal Systems; Summary; Case Study: Understanding Resistance to Performance Appraisal; Chapter 11. Evaluating Performance Ratings; Learning Objectives; Do Raters Agree? The Reliability of Performance Ratings; Reliability of Multisource Ratings; Ratings; Summary; Exercise: Analyze Rating Data; Chapter 12. Rater Goals and Rating Distortion; Learning Objectives; Why are Ratings Inflated?; Rater Goals; Analyzing Performance Rating Strategies as a Choice Between Alternatives; Summary; Section IV: Improving Performance Appraisal Systems; Chapter 13. The Performance Appraisal Debate; Learning Objectives; Getting Rid of Performance Appraisal; Can Appraisal Systems be Saved?; Summary; Case Study: Can This PA System be Saved?; Chapter 14. Building Better Performance Appraisal Systems; Learning Objectives; Improving Performance Appraisals; Make Appraisals Easier and Less Risky; Trust: The Essential Currency of Performance Appraisal; Summary; Case Study: Implementing a Performance Appraisal System; Appendix A - Rating Scale Formats;
• Publisher Details: Los Angeles : SAGE Publications, Inc
• Publication Date: 2019
• Extent: 1 online resource (xxi, 398 pages)
• Subjects: 658.3125; Employees -- Rating of; Performance standards
• Languages: English
• ISBNs: 9781506352893; 1506352898
• Related ISBNs: 9781506352909
• Notes: Note: Includes bibliographical references and index.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.