Crisis communication : case studies and lessons learned from international disasters /: case studies and lessons learned from international disasters. (2018)

• Record Type: Book
• Further Information: Note: Kjell Brataas.
• Authors: Brataas, Kjell
• Contents: Acknowledgements -- Disasters in the transportation sector -- Natural disasters -- Terror -- Introduction and models for crisis communication -- Working with the media -- Social media in crisis communication -- Internal communication don't forget your employees -- Top level communication and management priorities -- High-flying crisis communication (the special case of airlines) -- Family support and victim assistance -- Preparing for the worst -- Psychological reactions -- Additional information and further reading.
• Publisher Details: New York, NY : Routledge
• Publication Date: 2018
• Copyright Date: 2018
• Extent: 1 online resource
• Subjects: 658.4/77; Crisis management; Emergency management; Communication in management; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Communication in management; Crisis management; Emergency management; Electronic books
• Languages: English
• ISBNs: 9781315368245; 1315368242; 9781498751353; 1498751350; 9781315351285; 1315351285; 9781315332246; 1315332248
• Related ISBNs: 9781498751346
• Notes: Note: Includes bibliographical references and index.; Note: Online resource; title from digital title page (viewed on March 23, 2018).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.