You can't win a fight with your client : & 49 other rules for providing great service /: & 49 other rules for providing great service. (2007)

• Record Type: Book
• Further Information: Note: Tom Markert.
• Other Names: Markert, Tom
• Publisher Details: Pymble, NSW New York, NY : HarperCollins e-books
• Publication Date: 2007
• Extent: 1 online resource
• Subjects: 658.8/12; Business & Economics -- Industries -- Service Industries; Customer services; Customer relations; Consumer satisfaction; Success in business; Consumer satisfaction; Customer relations; Customer services; Success in business; Business & Economics -- Sales & Selling; Electronic books
• Languages: English
• ISBNs: 9780061471551; 0061471550; 9780061471568; 0061471569; 9780061757884; 0061757888
• Related ISBNs: 9780061228551; 0061228559
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.