Communication in nursing. (2015)

• Record Type: Book
• Further Information: Note: Julia Balzer Riley.
• Authors: Balzer-Riley, Julia W
• Contents: Part 1: Packing Your Bags for the Journey of Caring, Assertive, Responsible Communication; 1. Responsible, Assertive, Caring Communication in Nursing; 2. The Client-Nurse Relationship: A Helping Relationship; 3. Solving Problems Together; 4. Understanding Each Other: Communication and Culture; Part Two: Honoring Your Fellow Travelers Along the Journey; 5. Demonstrating Warmth; 6. Showing Respect; 7. Being Genuine; 8. Being Empathetic; 9. Using Self-Disclosure; 10. Being Specificity; 11. Asking Questions; 12. Expressing Opinions; 13. Using Humor; 14. Embracing the Spiritual Journey Of Health Caring…Meaning Making; Part Three: Developing Road-Worthy Practices Along the Journey; 15. Requesting Support; 16. Overcoming Evaluation Anxiety; 17. Working With Feedback; 18. Using Relaxation Techniques; 19. Incorporating Imagery in Professional Practice and Self-Care; 20. Incorporating Positive Self-Talk; 21. Learning to Work Together in Groups; 22. Navigating the Changing World of Electronic Communication; Part Four: Embracing the Transformative Process of the Journey; 23. Learning Confrontation Skills; 24. Refusing Unreasonable Requests; 25. Communicating Assertively and Responsibly With Distressed Clients and Colleagues; 26. Communicating Assertively and Responsibly With Aggressive Clients and Colleagues; 27. Communicating Assertively and Responsibly With Unpopular Clients; 28. Managing Team Conflict Assertively and Responsibly; 29. Communicating at the End of Life; 30. Continuing the Commitment to the Journey
• Edition: Eighth edition
• Publisher Details: Place of publication not identified : Mosby
• Publication Date: 2015
• Extent: 1 online resource (392 pages)
• Subjects: 610.730699; Nurse and patient; Interpersonal communication
• Languages: English
• ISBNs: 9780323354110; 0323354114
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.