Advances in social media for travel, tourism and hospitality : new perspectives, practice and cases /: new perspectives, practice and cases. ([2018])

• Record Type: Book
• Further Information: Note: Edited by Marianna Sigala and Ulrike Gretzel.
• Editors: Sigala, Marianna; Gretzel, Ulrike
• Contents: Service-dominant logic in the social media landscape : new perspectives on experience and value co-creation / Barbara Neuhofer and Dimitrios Buhalis -- Value co-destruction in service ecosystems : findings from TripAdvisor / Marianna Sigala -- Tourist-driven innovations in social media : an opportunity for tourism organisations / Astrid Dickinger and Lidija Lalicic -- Enhancing wearable augmented reality visitor experience through social media : a case study of Manchester Art Gallery / Timothy Jung and M. Claudia tom Dieck -- More than a technical feature : insights into augmented reality with social media integration in the travel industry / Barbara Keller, Michael Möhring and Rainer Schmidt -- Social media and destination marketing / Ahmet Bulent Ozturk, Saba Salehi-Esfahani, Anil Bilgihan and Fevzi Okumus -- A new cultural revolution : Chinese consumers' Internet and social media use / Jing Ge and Ulrike Gretzel -- Crowdsourcing in travel, tourism and hospitality : practical cases and possibilities / Fernando J. Garrigos-Simon, Yeamduan Narangajavana, Silvia Sanz-Blas, and Javier Sanchez-Garcia -- Facebook marketing by hotel groups : impacts of post content and media type on fan engagement / Kyung-Hyan Yoo and Woojin Lee -- Influencer marketing in travel and tourism / Ulrike Gretzel -- e-WOM engagement : is it worth talking only about posters and lurkers? / Wafa Hammedi and Justine Virlée -- The influence of reviewer identity verification on the online reputation of hotels / Eduardo Parra López and Desiderio Gutiérrez Taño -- Airbnb as a new disruptive model in tourism : analysing its competitive potential based on online travel reviews / Ricardo J. Díaz Armas, Desiderio Gutiérrez Taño and Francisco J. García Rodríguez -- Collaborative consumption as a feature of Gen-Y consumers : rethinking youth tourism practices in the sharing economy / Wided Batat and Wafa Hammedi -- Have social networks changed travellers' waiting experience? : an exploratory study on the airport sector / Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Francesca Renzi, Martina Toni and Marianna Sigala -- Sentiment analysis : a review / Jing Ge, Marisol Alonso Vazquez and Ulrike Gretzel -- Social media analysis from a communication perspective : the case of the argumentative analysis of online travel reviews / Silvia De Ascaniis, Lorenzo Cantoni -- Measuring visitor satisfaction with a cultural heritage site : social media vs. onsite ssurveys / Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Francesca Renzi, Martina Toni -- Business intelligence for destinations : creating knowledge from social media / Matthias Fuchs, Wolfram Höpken, Maria Lexhagen -- Community characteristics in tourism Twitter accounts of European countries / Kostas Zafiropoulos, Konstantinos Antoniadis Vasiliki Vrana.
• Publisher Details: Abingdon, Oxon New York, NY : Routledge
• Publication Date: 2018
• Extent: 1 online resource, illustrations
• Subjects: 910.68/8; Tourism -- Social aspects; Tourism -- Marketing; Tourism -- Computer network resources; Hospitality industry -- Social aspects; Hospitality industry -- Marketing; Hospitality industry -- Computer network resources; Social media
• Languages: English
• ISBNs: 9781315565736; 1315565730; 9781317185147; 1317185145; 9781317185130; 1317185137; 9781317185123; 1317185129
• Related ISBNs: 9781472469205
• Notes: Note: Includes bibliographical references and index.; Note: Description based on online resource; title from digital title page (viewed on August 31, 2017).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.