The business value of IT : managing risks, optimizing performance, and measuring results /: managing risks, optimizing performance, and measuring results. (©2008)

• Record Type: Book
• Further Information: Note: Authors, Michael D. Harris, David E. Herron, Stasia Iwanicki.
• Other Names: Harris, Michael D. S; Herron, David (David E.); Iwanicki, Stasia
• Contents: Foreword -- Preface -- Introduction -- What does it contribute to the business? -- What should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Why should we care about it governance? -- Who governs IT? -- What frameworks should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- Why should we measure IT performance? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do it better? -- How should we change? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?
• Publisher Details: Boca Raton : Auerbach Publications
• Publication Date: 2008
• Copyright Date: 2008
• Extent: 1 online resource (xxvi, 266 pages), illustrations
• Subjects: 004.068; Information technology -- Economic aspects; COMPUTERS -- Reference; COMPUTERS -- Machine Theory; COMPUTERS -- Computer Literacy; COMPUTERS -- Information Technology; COMPUTERS -- Data Processing; COMPUTERS -- Computer Science; COMPUTERS -- Hardware -- General; Information technology -- Economic aspects; Electronic books
• Languages: English
• ISBNs: 9781420064759; 1420064754; 9781420064742; 1420064746
• Related ISBNs: 97814200647242
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.