The intercultural dynamics of multicultural working. (2010)

• Record Type: Book
• Further Information: Note: Edited by Manuela Guilherme, Evelyne Glaser and María del Carmen Méndez García.
• Other Names: Guilherme, Manuela, 1951-; Glaser, Evelyne, 1951-; Méndez García, María del Carmen
• Contents: Intercultural conflict interaction competence : from theory to practice / Stella Ting-Toomey -- National occupational standards in intercultural working : models of theory and assessment / Anne Davidson Lund and John P. O'Regan -- Training and intercultural education : the danger in 'good citizenship' / Alison Phipps -- Intercultural responsibility : power and ethics in intercultural dialogue and interaction / Manuela Guilherme, Clara Keating and Daniel Hoppe -- Emotional management : expressing, interpreting and making meaning of feelings in multicultural teams / Alexandra Kaar -- Intercultural interaction : a sense-making approach / Terence Mughan and Greg O'Shea -- Communicative interaction : intercultural verbal and nonverbal interaction / María Luisa Pérez Cañado and María del Carmen Méndez García -- Ethnography : the use of observation and action research for intercultural learning / Katalin Illes -- Biography : the role of experience in intercultural learning / María del Carmen Méndez García and María Luisa Pérez Cañado -- Diversity management : negotiating representations in multicultural contexts / Clara Keating, Manuela Guilherne and Daniel Hoppe -- Working in multicultural teams / Evelyne Glaser -- Intercultural relations at the workplace / Guenther Zoels and Thomas Silbermayr -- Sharing reflections on intercultural learning / Isabel Ferreira Martins -- Intercultural education in international management / Anneli Kansanen and Leena Vohlonen -- Conclusion : Intercultural competence for professional mobility / Manuela Guilherme, Evelyne Glaser and María del Carmen Méndez García.
• Publisher Details: Bristol : Multilingual Matters
• Publication Date: 2010
• Extent: 1 online resource (272 pages)
• Subjects: 303.482; BUSINESS & ECONOMICS / Management; Intercultural communication; Interpersonal communication; Discourse analysis; Communication in organizations; Management & management techniques
• Languages: English
• ISBNs: 9781847694799; 1847694799
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.