Electronic bill presentment and payment. (©2003)

• Record Type: Book
• Further Information: Note: Kornel Terplan.
• Other Names: Terplan, Kornel
• Contents: Introduction to EBPP; Definition of Electronic Bill Presentment and Payment; EBPP Service Types and Basic Business Models; EBPP Evolution Phases; EBPP Entities and Players; Who Is Using Electronic Bill Presentment and Payment; Requirements for EBPP; Driving Forces for EBPP; Challenges to EBPP; ; The Billing Process; Creation of the Bill; Presentment of the Bill; Payment; Comparison of Paper-Based and Electronic Solutions; Operational Aspects; ; Business Models for EBPP; Biller Direct; E-Mail; Consolidator Alternatives; Consumer-Centric Aggregation; Use of Portals; Service Bureau; Application Service Provider; Invited Pull; Comparison of Business Models; ; Value-Added Attributes of EBPP; Value-Added Features to EBPP Core Solutions; Electronic-Component Composition; Content Authoring and Deployment; Customer Relationship Management (CRM); Use of EBPP for Business-to-Business (B2B) Relationships; Use of EBPP for Business-to-Consumer (B2C) Relationships; Use of EBPP in Small and Medium Enterprises (SME) and Small-Office and Home-Office (SOHO) Environments; Real-Time and Convergent Mediation; ; Risks, Security, and Privacy with EBPP Business Models; and Solutions; The EBPP Security Assurance Process; Security Risks with EBPP; Security Solutions; Data Privacy; Legal Issues; Identrus Case Study; Open Platform for Security (OPSEC); ; Documentation and Payment Standards for EBPP; Documentation Standards; Payment StandardsAlliances among EBPP Entities; ; EBPP Service Providers and Products; Software Vendors and Application Service Providers; Financial Service Providers; Billing Service Providers; Consolidators and Aggregators; Portals, Distributors, and Exchanges; Document and Postal Service Outsourcers; Service Bureaus; The Selection Process; ; EBPP Operating Concepts; Fault and Performance Management; Storage Management; Data Warehousing for Maintaining Data; Support Systems and Management Applications; Integration of Core and Management Applications; ; Case Studies of Successful EBPP Implementations; Case Study 1 - HTC with WebOSS to Implement EBPP; Case Study 2 - CheckFree/Daleen/Cbeyond with Paperless Bill Presentment and Payment; Case Study 3 - The Pitney Bowes Story; ; Summary and Trends of Designing, Implementing, and Operating EBPP Solutions; Benefits of Offering and Using EBPP; Positioning EBPP; Key Issues to Be Solved for Successful EBPP Applications; Successful Business Models - Impact of Demographics; Regional Expectations; Summary; Acronyms; Bibliography; ; Index; ; Each chapter concludes with a summary
• Publisher Details: Boca Raton, Fla London : CRC Press
• Publication Date: 2003
• Copyright Date: 2003
• Extent: 1 online resource (xx, 344 pages), illustrations
• Subjects: 658.15/2; Electronic funds transfers; Payment; Invoices -- Data processing; BUSINESS & ECONOMICS -- Investments & Securities -- General; Electronic funds transfers; Invoices -- Data processing; Payment; Electronic books
• Languages: English
• ISBNs: 9780203009413; 9780849314520; 0849314526
• Related ISBNs: 020300941X; 0849314526
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.