Retail supply chain management. (©2008)

• Record Type: Book
• Further Information: Note: James B. Ayers, Mary Ann Odegaard.
• Other Names: Ayers, James B; Odegaard, Mary Ann
• Contents: Section 1. The Retail Supply Chain -- Defining the retail supply chain -- More than stores -- Defining the terms: supply chain and supply chain management -- The importance of customer segments -- Adding value along the chain -- Success in a retail business -- Financial statements and analysis -- Retail income statements -- Retail balance sheets -- Financial analysis -- Merchandise replenishment and budgeting -- The importance of replenishment models in retail supply chains -- Merchandise types -- Staple versus fashion -- Staple or functional products -- Fashion or innovative products -- Merchandise budget: an example -- Merchandise replenishment model -- Merchandise budget follow-up -- Preparing a merchandise budget -- Summary -- Types of retail supply chain businesses -- Supply chain component data -- Retail supply chains in the United States -- Selected supply chain company returns -- Summary -- A changing world: moving toward comparative advantage -- Primer on comparative advantage -- Concept of distance -- Applying the framework -- Revenue -- Workforce costs -- Fixed costs -- Purchased item costs -- Summary -- Corporate social responsibility, sustainability and the retail industry -- CSR at retailers -- CSR Link to strategy -- Link between CSR and competitive advantage -- Private companies and social issues -- Framework for classifying CSR activities -- Boots Ltd. -- CSR/Financial report convergence -- Summary. Section 2. Forces Shaping the Retail Supply Chain Environment -- Drivers of retail supply chain change -- Drivers are important -- Innovation driver -- Extended product design -- Globalization -- Flexibility imperative -- The ultimate capability -- Management mindset -- Defining needed flexibility -- Process-centered management -- Collaboration -- Definitions of collaboration -- Stage 3 (Multicompany) SCM -- Know your drivers -- Paths to the customer -- Meeting market needs -- Dimensions -- Proctor & Gamble case study -- Role of specifications -- Nature of demand -- Quality function deployment (QFD) tool -- QFD Overview -- Supply chain QFD example -- Summary -- Supply chain risk -- Location/trading partner selection risks -- External supply chain production/logistics risks -- Internal supply chain production/logistics risks -- Supply chain risk -- Summary -- Retail supply chain metrics -- Metrics problems -- Alignment with strategy -- Definitions of supply chain success -- Mid-tier and ground-level metrics -- Service metrics -- Operating metrics -- Financial metrics -- Supply chain metrics -- Summary -- Meeting the needs of supply chain decision makers -- New decisions at Herman Miller -- Proactive decision making -- Applications for information technology -- Assessing the need for information -- Meeting decision-maker needs -- Summary. Section 3. Retail Strategy and Supply Chains -- Product types -- Value to the customer -- The product life cycle -- Innovative and functional products -- Market mediation costs -- Customer value and product types -- Summary -- Businesses inside the business -- The conventional chain -- Market segments -- Spheres -- Modules for supply chain design -- Summary -- Businesses Inside the Business -- Activity systems and process definition -- Activity system -- the IKEA example -- Make choices, develop themes -- Define activities -- Draw links -- Enabling spheres and supply chain processes -- Defining processes -- Activity systems and process Definition -- Summary -- Retail supply chain management -- Skills Required -- Five tasks for SCM excellence -- Assessing retail SCM skills -- Summary -- SCM Skills. Section 4. Retail Supply Chain Process Improvement -- Organizing to improve retail supply chain performance -- West Marine case -- West Marine as-is -- Evaluation of the as-is -- Destination (To-Be) -- Barriers to success -- Pathway to change -- Continuous improvement cycles -- PDCA in a retail supply chain -- DMAIC -- CPFR model -- S & OP process and functional roles -- Organizing to improve performance -- Summary -- Collaboration with supply chain partners -- Supply chain roles -- Fewer but broader -- Collaboration landscape -- Core competency -- Partnerships vocabulary -- Partnership purpose -- Partnership direction -- Partnership choice -- Organizing a partnership -- Partner collaboration -- Summary -- The demand-driven supply chain -- Vision for the demand-driven supply chain -- Documenting the current situation -- Product Types -- Barriers to the demand-driven supply chain -- The to-be and potential to be demand-driven -- The path from forecast-driven to demand-driven -- Continuous improvement model for the demand-driven supply chain -- The 3C alternative to MRPII -- Demand-driven tools and techniques -- Operating improvements -- Lean supply chain approaches -- Constraint management -- Quality improvements -- Design for commonality -- Management improvements -- Synchronization and fixed-interval planning -- Simplification -- Sponsoring the demand-driven supply chain -- Demand-driven supply chain -- Summary -- Product Tracking Along Retail Supply Chains -- Low tech retailing -- Beyond basic bar codes -- Radio frequency identification -- The retail application -- Active RFID -- RFID applications -- Tracking in transit -- The future of product tracking -- Case study for RFID application -- A future RTLS system -- Summary. Section 5. Achieving Financial Success in the Retail Supply Chain -- Understanding Supply Chain Costs -- Barriers to cost visibility -- Understanding costs is complicated -- Partners must share information -- ABC needs a "makeover" -- Goal: activity-based costing by product -- The starting point (I-A) -- Department costs with capital recovery (II-B) -- Multicompany process cost (III-C)-- Set process boundaries -- Document process flow -- Decide what cost categories to include --Assign costs to process steps -- Analyze findings -- Activity-based costs by product (IV-D) -- Gather product line information -- Adjust unit costs and volumes through engineering studies -- Calculate product line profitability -- Understanding costs -- Summary -- Barriers to addressing root causes for cost -- Root causes for supply chain cost -- No Focus -- Project management basics -- Team building -- Confusion -- Promoting SCM -- Graduated approach -- Motivators -- Measures -- Flexibility defined -- Boundaries -- Divide and conquer -- Multicompany participation -- Rigidity -- Mindset changes -- Changing the project -- Barriers to cost reduction -- Summary -- Multicompany collaboration to reduce costs -- Who, what, and how -- Case study -- Frozen and refrigerated foods "cold chain" -- Recognize root causes -- Types of collaboration -- Who -- Rationalizing the customer/supplier base -- What and how -- Pursuing partnership opportunities -- Type A: one-way data exchange collaboration -- Type B: two-way data exchange collaboration --Cooperative collaboration -- Cognitive collaboration -- Multicompany collaboration to reduce cost -- Summary -- Retail return loops -- GENCO case study -- The rise of the return loop -- Types of returns -- Opportunities in returns -- Reduced returns -- Improved customer service -- Collaboration with partners -- Customer feedback -- Material source -- Environmental mitigation -- Additional business -- Cash-to-cash cycle reduction -- Process standardization -- Return loops -- Summary.
• Publisher Details: Boca Raton, FL : Auerbach Publications
• Publication Date: 2008
• Copyright Date: 2008
• Extent: 1 online resource (xx, 426 pages), illustrations
• Subjects: 658.8/700687; Business logistics; Retail trade -- Management; Industrial procurement -- Management; BUSINESS & ECONOMICS -- Industries -- Retailing; Business logistics; Industrial procurement -- Management; Retail trade -- Management; Detailhandel; Distributiekanalen; Logistiek (economie); Aanbesteding; Logistique (organisation); Approvisionnement dans l'entreprise; Marketing -- Gestion; Electronic books
• Languages: English
• ISBNs: 9781420013757; 1420013750
• Related ISBNs: 0849390524; 9780849390524
• Notes: Note: Includes bibliographical references (pages 403-413) and index.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.