ClimateQUAL : advancing organizational health, leadership, and diversity in the service of libraries /: advancing organizational health, leadership, and diversity in the service of libraries. (2017)

• Record Type: Book
• Further Information: Note: Edited by Charles B. Lowry.
• Editors: Lowry, Charles B, 1942-
• Contents: Chapter 1: Introduction and Overview—ClimateQUAL®, Building a Potent Instrument for Organizational Health and Diversity, Charles B. Lowry, M. Sue Baughman, and Paul J. Hanges ; Chapter 2: The Healthy Organization—Properties of ClimateQUAL Scales, Paul J. Hanges and Juliet R. Aiken ; Chapter 3: Leadership Matters—The ClimateQUAL® Case, Paul J. Hanges, Charles B. Lowry, and Juliet R. Aiken ; Chapter 4: Organizational Climate and Customer Service—The ClimateQUAL® and LibQUAL+® Connection, Martha Kyrillidou and Gary Roebuck ; Chapter 5: Improvement Strategies and Organizational Change Using ClimateQUAL®, Sue Baughman ; Chapter 6: Longitudinal Change Leads to Healthy Environments, Sue Baughman and Mark A. Puente ; Chapter 7: Differences and Equity: A Reflective Analysis of ClimateQUAL® Demographics and Organizational Climate, Shaneka Morris, Martha Kyrillidou, and Mark Puente ; Chapter 8: ClimateQual® in the UK: Applying the Protocol in a Different Culture, Stephen Town
• Publisher Details: Lanham : Rowman & Littlefield Publishers
• Publication Date: 2017
• Extent: 1 online resource
• Subjects: 025.1; Library administration; Organizational change; Communication in personnel management
• Languages: English
• ISBNs: 9781538106549
• Related ISBNs: 9781538106532
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.