Managing conflict : a practical guide to resolution in the workplace /: a practical guide to resolution in the workplace. (2017)
- Record Type:
- Book
- Title:
- Managing conflict : a practical guide to resolution in the workplace /: a practical guide to resolution in the workplace. (2017)
- Main Title:
- Managing conflict : a practical guide to resolution in the workplace
- Further Information:
- Note: David Liddle.
- Authors:
- (Mediator), Liddle, David
- Contents:
- <ul style='padding-top:0;padding-left:0;list-style:none;'>Section - ONE: Putting conflict into context; <ul style='padding-top:0;list-style:none;'>Chapter - 01: What’s wrong with contemporary conflict management and what can organizations do about it?; Chapter - 02: The lifecycle of a conflict - How and why conflicts escalate; Chapter - 03: The causes and the sources of dysfunctional conflict; Chapter - 04: Managing conflict – a legal perspective; Section - TWO: A practical guide to managing conflict; <ul style='padding-top:0;list-style:none;'>Chapter - 05: Measuring the costs of conflict; Chapter - 06: The psychology of conflict management; Chapter - 07: The resolution spectrum; Chapter - 08: Developing a resolution policy to replace your traditional grievance procedure; Chapter - 09: Mediation - An in-depth analysis; Chapter - 10: How to develop and internal mediation scheme; Chapter - 11: Tackling bullying and harassment – From process to people; Chapter - 12: Total conflict management – A whole systems approach for preventing and resolving conflict; Chapter - 13: Managing workplace and employment disputes – An international perspective; Section - THREE: Resolution resources
- Edition:
- 1st
- Publisher Details:
- London : KoganPage
- Publication Date:
- 2017
- Extent:
- 1 online resource
- Subjects:
- 658.4053
Conflict management - Languages:
- English
- ISBNs:
- 9780749480899
- Related ISBNs:
- 9780749480882
- Notes:
- Note: Description based on CIP data; item not viewed.
- Access Rights:
- Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
- Access Usage:
- Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library HMNTS - ELD.DS.176174
- Ingest File:
- 02_210.xml