A guide to lean six sigma management skills. (2009)

• Record Type: Book
• Further Information: Note: Howard S. Gitlow.
• Other Names: Gitlow, Howard S
• Contents: Preface; Acknowledgments; About the Author; The Meaning and Purpose of Work; Traditional View of Work; Lean Six Sigma View of Work; Motivation and Compensation; Traditional View: Extrinsic Motivators; Lean Six Sigma View: Intrinsic and Extrinsic Motivators; Working Conditions; Introduction; Poor Training; Slogans, Exhortations, and Targets That Demand Higher Levels of Productivity; Work Standards (Quotas and Piecework) on the Factory Floor; Fear; Barriers That Rob the Hourly Worker of His Right to Pride of Workmanship; Lack of Education and Self-Improvement Efforts; Behavior and Relationships; Types of Individual Behavior; Selected Types of Relationships; Selected Techniques for Improving Relationships; Improving Team Behavior; Conclusion; Bibliography
• Publisher Details: Place of publication not identified : Auerbach Publications
• Publication Date: 2009
• Extent: 1 online resource, illustrations
• Subjects: 658.4013; Six sigma (Quality control standard); Total quality management; Organizational effectiveness; Job satisfaction
• Languages: English
• ISBNs: 9781420084177; 1420084178
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.