Implementing the project management balanced scorecard. (2010)

• Record Type: Book
• Further Information: Note: Jessica Keyes.
• Other Names: Keyes, Jessica, 1950-
• Contents: Balanced Scorecard and the Project Manager; Adopting the Balanced Scorecard; Example: FedEx; Attributes of Successful Project Management Measurement Systems; Project Management Office; Project Management Process Maturity Model (PM)2 and Collaboration Aligning the Project to Meet Strategic Objectives; Altering the Balanced Scorecard to Be Project Specific; Validating the Project Scorecard; Establishing Performance Measures; Developing Benchmarks Aligning the Project to Meet Financial Objectives; Cost–Benefit Analysis; Break-Even Analysis; Estimating ROI for a Project; Earned-Value Management; Rapid Economic Justification; Calculating the Net Worth of Organizational Information; IAM: Intangible Assets Monitor; ; Aligning the Project to Meet Customer Objectives; Customer Intimacy and Operational Excellence; The Customer Satisfaction Survey; The Customer Economy; End Users Want Innovative Systems Aligning the Project to Meet Business Process Objectives; Measuring the Utility; Integrating CMM into Business Process Objectives; Quality and the Balanced Scorecard; Process Performance Metrics Aligning the Project to Promote Learning and Growth; Liberate Rather than Empower; The Challenge of Peopleware; Attributes of the Good Project Manager; A Better Workforce; What Else Can Go Wrong; Team Dynamics; Teaming Tools; The Virtual Team; Training Balanced Scorecard and Project Scope Management; Defining Business Goals; Defining Project Goals; Defining Project Scope Balanced Scorecard and Project Scheduling; The Task Network; Project Scheduling; Project Management Charts; Leveling and Resource Allocation; When the Resources Are Human Balanced Scorecard and Project Estimation; The Importance of Project Estimation; WBS: The Basis for Project Estimates; The Process of Human Resource Estimation; Other Estimation Techniques; Estimating Resources; Budgeting Balanced Scorecard and Project Risk; The Proactive Risk Strategy; Risk Management; RMMM Strategy; Risk Avoidance; Quantitative Risk Analysis; Checklists Balanced Scorecard and Procurement Management; Outsourcing; Procurement Planning; Acquisition Methodology Steps; Procurement Risk Management
• Publisher Details: Place of publication not identified : CRC Press
• Publication Date: 2010
• Extent: 1 online resource, illustrations
• Subjects: 658.404; Project management -- Evaluation; Performance -- Evaluation; Business planning -- Evaluation
• Languages: English
• ISBNs: 9781439827192; 1439827192
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.