Communication skills for effective management. (2004)

• Record Type: Book
• Further Information: Note: Owen Hargie, David Dickson, and Dennis Tourish.
• Other Names: Hargie, Owen; Dickson, David, 1950-; Tourish, Dennis
• Contents: Introduction: The World of the Communicative Manager; It's Not What You Say: Communicating Non-verbally; They Could Be Persuaded: Using Your Managerial Influence; Let's Get Together: Teams at Word; Steering The Way: Leading Meetings That Work; That Silver-tongued Devil: Making Presentations Matter; We Can Work It Out: Negotiating and Bargaining; Will They Buy It?: Why Managers Must be Able to Sell; Calling All Organisations: The Business of the Telephone; Writing Matters: How to Create the Right Impression; Tell It Like It Is: Communicating Assertively; What's Your Problem: Helping in the Workplace; The War For Talent: Selection Skills for Busy Managers; Feedback Time: Performance Appraisal and Management; Following The Correct Path: The Guiding Lights of Ethics and Audits; Index
• Publisher Details: Basingstoke : Palgrave Macmillan
• Publication Date: 2004
• Extent: 1 online resource (450 pages)
• Subjects: 658.4/5; Finance; Communication in management; Communication in management; Reference
• Languages: English
• ISBNs: 9781137167958; 1137167955
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.