The theory and practice of change management. (2014)

• Record Type: Book
• Further Information: Note: John Hayes.
• Other Names: Hayes, John, 1943-
• Contents: PART I: MANAGING CHANGE: A PROCESS PERSPECTIVE; 1. Process Models of Change; 2. Leading Change: A Process Perspective; 3. Patterns of Change; PART II: RECOGNISING THE NEED FOR CHANGE; 4. Recognising the Need or Opportunity for Change; 5. Starting the Change; 6. Building Change Relationships; PART III: DIAGNOSING WHAT NEEDS TO BE CHANGED; 7. Diagnosis; 8. Gathering and Interpreting Information; PART IV: LEADING AND MANAGING THE PEOPLE ISSUES; 9. The Role of Leadership in Change Management; 10. Power, Politics and Stakeholder Management; 11. Communicating Change; 12. Motivating Others to Change; 13. Supporting Others through Change; PART V: PLANNING; 14. Shaping Implementation Strategies; 15. Developing a Change Plan; 16. Types of Intervention; 17. Action Research; 18. Appreciative Inquiry; 19. Training and Development; 20. High Performance Development; 21. Business Process Reengineering; 22. Lean; 23. Culture Profiling; 24. Selecting Interventions; PART VI: IMPLEMENTING CHANGE AND REVIEWING PROGRESS; 25. Implementing Change; 26. Reviewing and Keeping the Change on Track; PART VII: SUSTAINING CHANGE; 27. Making Change Stick; 28. Spreading Change; PART VIII: LEARNING; 29. Individual and Collective Learning; 30. Pulling it All Together: A Case Study
• Edition: Fourth edition
• Publisher Details: Basingstoke : Palgrave Macmillan
• Publication Date: 2014
• Extent: 1 online resource (xxv, 521 pages), illustrations
• Subjects: 658.406; Organizational Behavior; Organizational change -- Management; Management Science; Management; Organizational Development; Economics, finance, business & management
• Languages: English
• ISBNs: 9781137289025; 1137289023
• Notes: Note: Includes bibliographical references and index.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.