Lean for the public sector : the pursuit of perfection in government services /: the pursuit of perfection in government services. (©2011)

• Record Type: Book
• Uniform Title: Procesgericht verbeteren in de Publieke Sector.
• Further Information: Note: Bert Teeuwen.
• Other Names: Teeuwen, Bert
• Contents: Front cover; Contents; Preface; Acknowledgments; Chapter 1: Introduction toLean Management; Chapter 2: Adding Value: Who Is the Customer?; Chapter 3: Determine Value; Chapter 4: Mapping the Value Stream; Chapter 5: Flow and the Pull Principle; Chapter 6: Mobilize Employees; Chapter 7: Continuous Improvement with Kaizen Teams; Chapter 8: Standardization and Compliance; Chapter 9: The Perfect Public Service Provider; Chapter 10: The Process-Oriented Organization; Chapter 11: Lean and Cost Savings; Chapter 12: Workplace Organization Based on the 5Ss; Appendix A: Process Activity Sheet.
• Publisher Details: New York : CRC Press
• Publication Date: 2011
• Copyright Date: 2011
• Extent: 1 online resource (xvii, 190 pages), illustrations
• Subjects: 352.3/4; Government productivity; Government productivity -- Measurement; Administrative agencies -- Reorganization; Executive departments -- Reorganization; Political Science; POLITICAL SCIENCE -- Public Affairs & Administration; Administrative agencies -- Reorganization; Executive departments -- Reorganization; Government productivity; Government productivity -- Measurement; Electronic books
• Languages: English
• ISBNs: 9781439840245; 1439840245; 1322628688; 9781322628684
• Related ISBNs: 9781439840221; 1439840229
• Notes: Note: Includes bibliographical references (pages 189-190).; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.