The performance mapping and measurement handbook. (2013)

• Record Type: Book
• Further Information: Note: Jerry L. Harbour.
• Other Names: Harbour, Jerry L
• Contents: Introduction -- Node-link maps -- Process activity maps -- Process step maps -- Basic task element maps -- Event pathway maps -- Response timeline maps -- Key performance driver maps -- Summary.
• Publisher Details: Boca Raton : Taylor & Francis
• Publication Date: 2013
• Extent: 1 online resource (ix, 165 pages :), illustrations
• Subjects: 658.3/125; Performance -- Measurement; Performance standards; Performance -- Evaluation; Performance -- Evaluation; Performance -- Measurement; Performance standards; Electronic books
• Languages: English
• ISBNs: 9781466571358; 1466571357; 9781466571358
• Related ISBNs: 9781466571341
• Notes: Note: Includes bibliographical references.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.