Ethics in IT outsourcing. (2012)

• Record Type: Book
• Further Information: Note: Tandy Gold.
• Other Names: Gold, Tandy
• Contents: Overview of Ethics in IT Outsourcing: An Oxymoron?; Building a Framework for Ethical Discussion; The Macro View: Follow the Money; Outsourcing Fundamentals: The Egoless IT Manager; Ethical Hypotheses: Guideposts on the Investigative Journey; The Internet: A New Level of Personal and Public Transparency; The New Level of Internet Fueled Transparency Reveals the Ethical Underpinnings of Business; The Molar (Corporate) View: Worker as Expense Precludes Effective Pro-Active Resource Management and Development; Change Management: A Limited Framework for Enabling Ethical Change; Analytical Methodology of Ethics: Validation of Personal Observation; Historical and Academic Context: Is a Corporation a Moral Entity?; Summary; References; Appendix: Looking at Business Ethics through the Lens of Popular Culture and Literature The Cost of Ethical Compromise: An Overview of Current and Historical Research and Business Practices; Today We are Confused; Macro Level Costs of Ethical Compromise; Molar Level Costs of Ethical Compromise; Does Molar (Corporate) Ethical Compromise Pay?; Micro Level: Cost of Ethical Compromise for Individuals; Statistics, Facts and Views of the Ethics of Economic Distribution and Inequality; Summary; References; Appendix: Relevant Quotes A Checklist for New Offshore Programs; Alignment of Organizational Structures to Manage Ethical Decision Making Effectively; Define IT Ethics Program Management Office (Ethics PMO); Defining an Effective Ethics PMO; Key to Ethics PMO Success: C-Level Standing; Empowerment of C-Level Ethics PMOs across Organizational Silos; Roles and Responsibilities of Ethics PMO Team; Team Members; Executive Sponsor and Steering Committee; Ethics Program Manager; Ethics Project Managers; Specialized Contributors and External Stakeholders; Setting Realistic Goals in Preparation for Executing EthicsPMO Methodology; Analyze Potential Impact; Case Study: Launching a New Offshore Program within the Context of an Ethics PMO; Define IT Ethics Program Management Office (Ethics PMO); Analyze Potential Impacts; Research Most Effective Options for Impacted Workers; Create Program-Specific Pragmatic Ethical Guidelines; Factor in Program Costs; Establish Community Communications; Monitor Effectiveness of Ethical Investment; Consider Expanding Reach to Utilize Ethics PMO; Summary Alignment of Existing IT Offshore Programs; Applying EthicsPMO Methodology: Effectively Aligning Existing Offshore Programs with Ethical Principles; Assess Requirements by Departments and Individuals; Establish IT Ethics Delivery Organization (Ethics PMO); Establish Scope; Document Requirements; Establish Process, Communications, and Reporting Standards; Risk Assessment and Management; Program Expectations and Norms; Budget Management; Return on Investment (ROI) Estimation and Management; Quality Assurance; Procurement Management and Vendor Selection; Process Change Management; Metrics Management; Global Strategic Sourcing: Definition and Benefits; Skill Planning; Skill Sourcing; Geographic Placement; Strategic or Competitive Significance of Skills; Global Staff Development; Resource Management; Summary; References; Appendix: Sample Ethics Program Charter Table of Contents The Ethics of the Personal: Avoidable Ethical Compromise; Ethics of the Personal in the Cross-Cultural Melting Pot; Applying the Ethics of the Personal within the New Austerity; Communications Reflect the Level of Integrity that Meets the Level of Austerity; Overt Values Are Actively Supported, Not Passively Drawn; Prized Values Are Maintained (or Not Maintained) Bilaterally; The Needs and Consequent Responsibilities of the Individual Are Acknowledged within the Whole; Raw Abuse of Power Is Perceived as Damaging to an Organization; Applying Personal Code of Ethics in Daily Business Life; Communications Integrity; Active Support of Values; Equality; Abuses of Power; Leader’s Role in the Micro Realm of the Personal; References; Appendix: Digital Equipment Corporation: Creating an Environment for Ethics of the Personal Minimizing Negative Impact; Basic Building Blocks of Corporate Offshore Programs: A Brief Review; Applying Basic Building Blocks of Corporate Ethical Principles to IT Offshore Outsourcing: A Deeper Look; Macro View: Follow the Money; Our National Inconsistencies Color Ethical Discussions in Shades of Gray, not Black and White; Ethics in IT Outsourcing at Macro Level; Egoless Decision Making as a Personal Framework; "The Truth Will Out"; Another Look at Business Ethics: Bound by Morality?; Ethics PMO Revisited: An Outsourcing Fable; Implementation; Results: Answers to Burning Questions; Summary; References; Appendix: Excerpt from Sama Code of Conduct Recalibrating the Reality; The Reality of Outsourcing According to the American Public; Macro Offshore Case Study: The Function of the Chief Ethics Officer (CETO); Builds A Strong, Robust Business Based on Honest Growth, Solid Strategy, and Reasonable Shareholder and Profit Expectations; Enables new employee on-boarding and employee skill development as an important contribution to a strong ethical culture; Actively models Ethical precepts, REPRESENTS ethics in the corporation, and requires the same of all executives, including the CEO; Serves as a Whistle-Blower Escalation Point; Works with Peer Senior Executives to Establish Guidelines for ethical Transparency and Frequency of reporting; Serves as Liaison to Other CETOs in Non-Competing Firms to Develop and Nurture industry-wide Ethical Best Practices; Works with Academic Researchers to Sponsor and Benefit from Research on the Cost–Benefit Equation of Ethical Behavior; Utilizing Offshore Outsourcing to Address Gaps in Strategic Alignment across Business and IT; The Cost of Dampening the Strategic IT Voice and Partnership; High Performance Organizations; Conclusions from Chapter 1: Macro Level Revisited; Case Study: Industry Specific Commitment to Ethics—What Changes would accrue?; Productivity is boo
• Publisher Details: Place of publication not identified : Auerbach Publications
• Publication Date: 2012
• Extent: 1 online resource, illustrations
• Subjects: 174.4; Information technology -- Contracting out -- Moral and ethical aspects; Electronic data processing departments -- Contracting out -- Moral and ethical aspects; Business ethics; Engineering ethics
• Languages: English
• ISBNs: 9781466562295; 1466562293
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.