The basics of process improvement. (2016)
- Record Type:
- Book
- Title:
- The basics of process improvement. (2016)
- Main Title:
- The basics of process improvement
- Further Information:
- Note: Tristan Boutros and Jennifer Cardella.
- Authors:
- Boutros, Tristan
Cardella, Jennifer - Contents:
- Introduction to Process Improvement; What Is a Process?; What Are the Characteristics of a Process?; What Are the Different Types of Processes?; What Is Process Improvement?; What Are the Benefits of Process Improvement?; What Are the Core Values of Process Improvement?; What Triggers Process Improvement?; What Is Waste?; What Is Standardization?; What Is Process Maturity?; What Are the Phases of Process Improvement?; Where Do I Start?; Closing Remarks; ; Process Mapping; What Is Process Mapping?; What Are the Benefits of Process Mapping?; What Is the Difference between Process Mapping and Process Modeling?; What Are the Different Types of Process Maps?; What Do Process Maps Consist of?; What Are the Stages of Process Mapping?; Closing Remarks; ; Managing Process Improvements; What Is a Process Improvement Framework?; How Do Process Improvement and Strategy Align?; What Are the Phases of Process Improvement?; Closing Remarks; ; Process Architecture; What Is Process Architecture?; What Are the Benefits of Process Architecture?; What Is the Difference between Process Architectures and Other Architectures?; What Is Process-Oriented Architecture?; What Is Process Modeling?; How Are Process Models Managed?; Where Do I Start?; Closing Remarks; ; Tools for Improving Processes; What Is Problem Solving?; Basic Tools for Process Improvement; Advanced Tools for Process Improvement; Closing Remarks; ; Process Improvement Culture; What Is Culture?; What Is a Process Improvement Culture?;Introduction to Process Improvement; What Is a Process?; What Are the Characteristics of a Process?; What Are the Different Types of Processes?; What Is Process Improvement?; What Are the Benefits of Process Improvement?; What Are the Core Values of Process Improvement?; What Triggers Process Improvement?; What Is Waste?; What Is Standardization?; What Is Process Maturity?; What Are the Phases of Process Improvement?; Where Do I Start?; Closing Remarks; ; Process Mapping; What Is Process Mapping?; What Are the Benefits of Process Mapping?; What Is the Difference between Process Mapping and Process Modeling?; What Are the Different Types of Process Maps?; What Do Process Maps Consist of?; What Are the Stages of Process Mapping?; Closing Remarks; ; Managing Process Improvements; What Is a Process Improvement Framework?; How Do Process Improvement and Strategy Align?; What Are the Phases of Process Improvement?; Closing Remarks; ; Process Architecture; What Is Process Architecture?; What Are the Benefits of Process Architecture?; What Is the Difference between Process Architectures and Other Architectures?; What Is Process-Oriented Architecture?; What Is Process Modeling?; How Are Process Models Managed?; Where Do I Start?; Closing Remarks; ; Tools for Improving Processes; What Is Problem Solving?; Basic Tools for Process Improvement; Advanced Tools for Process Improvement; Closing Remarks; ; Process Improvement Culture; What Is Culture?; What Is a Process Improvement Culture?; What Are the Phases of Culture Change?; What Are the Components of a Great Culture?; How to Change the Behaviors of Others; How Does Leadership Play a Role in Process Improvement?; What Role Does HR Play in Process Improvement?; Closing Remarks; ; Conclusion; Each Case Is Different; Critical Success Factors; Just Start Doing It; ; To Learn More; ; Glossary … (more)
- Publisher Details:
- Place of publication not identified : Productivity Press
- Publication Date:
- 2016
- Extent:
- 1 online resource (xxxvii, 211 pages), illustrations
- Subjects:
- 658.4063
Reengineering (Management)
Workflow -- Management
Process control
Quality control - Languages:
- English
- ISBNs:
- 9781498719902
1498719902 - Access Rights:
- Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
- Access Usage:
- Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library HMNTS - ELD.DS.138210
- Ingest File:
- 02_128.xml