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HARVARD Citation
Gottfried, J. et al. (2017) Providing reference services : a practical guide for librarians. [Online]. Lanham : Rowman & Littlefield Publishers. Available from: http://access.bl.uk/ark:/81055/vdc_100049610243.0x000001
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Gottfried, J. et al. (2017) Providing reference services : a practical guide for librarians. [Online]. Lanham : Rowman & Littlefield Publishers. Available from: http://access.bl.uk/ark:/81055/vdc_100049610243.0x000001