The assertive social worker. (2017)

• Record Type: Book
• Further Information: Note: Patricia McBride.
• Other Names: McBride, Patricia, 1946-
• Contents: 1. Understanding assertive behaviour -- 2. Barriers to assertiveness and how to overcome them -- 3. Looking the part: Non-verbal communication -- 4. Establishing rapport -- 5. Your rights as a social worker and as an individual -- 6. Making requests -- 7. Attending and chairing meetings -- 8. Giving feedback -- 9. Learning from criticism -- 10. Saying 'No' and setting boundaries -- 11. Handling aggression -- 12. Negotiation skills -- 13. Handling passivity in others -- 14. Keeping calm and confidence-building.
• Publisher Details: Place of publication not identified : Routledge
• Publication Date: 2017
• Extent: 1 online resource (200 pages)
• Subjects: 361.3/2/019; Social workers -- Psychology; Social workers -- Attitudes; Social workers -- In-service training; Assertiveness (Psychology); Assertiveness training; Travailleurs sociaux -- Psychologie; Travailleurs sociaux -- Attitudes; Travailleurs sociaux -- Formation en cours d'emploi; Assertivité; Assertivité -- Entraînement; Assertiveness (Psychology); Assertiveness training; Social workers -- Attitudes; Social workers -- In-service training; Social workers -- Psychology
• Languages: English
• ISBNs: 9781351894289; 1351894285
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.