Looking beyond the runway : airlines innovating with best practices while facing realities /: airlines innovating with best practices while facing realities. (2016)

Record Type:
Book
Title:
Looking beyond the runway : airlines innovating with best practices while facing realities /: airlines innovating with best practices while facing realities. (2016)
Main Title:
Looking beyond the runway : airlines innovating with best practices while facing realities
Further Information:
Note: By Nawal K. Taneja.
Other Names:
Taneja, Nawal K
Contents:
Outlining the chaos, evolving strategies, and the new normal -- Learning from other struggles : the auto industry -- Learning from other successes : the customer experience industry -- Innovating around airline realities -- Firing on all cylinders to stay ahead -- Viewing the changing world map -- Flying with tailwinds against headwinds.
Publisher Details:
Place of publication not identified : Routledge
Publication Date:
2016
Extent:
1 online resource (354 pages)
Subjects:
387.70684
Airlines
Airlines -- Customer services
Automobile industry and trade
Aeronautics, Commercial
Consumer satisfaction
Languages:
English
ISBNs:
9781351921343
1351921347
Access Rights:
Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Access Usage:
Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
View Content:
Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:
British Library HMNTS - ELD.DS.104039
Ingest File:
02_052.xml