An introduction to interaction : understanding talk in formal and informal settings /: understanding talk in formal and informal settings. (2013)

• Record Type: Book
• Further Information: Note: Angela Cora Garcia.
• Authors: Garcia, Angela Cora
• Contents: Part I THEORY, METHOD AND DATA FOR CONVERSATION ANALYSIS. Introduction to the Study of Conversation Analysis ; Understanding Ethnomethodology ; Understanding and Doing Conversation Analysis: Methodological Approach ; Preparing the Data: Transcription Practices -- Part II HOW TALK WORKS: THE SOCIAL ORGANIZATION OF HUMAN ACTION. The Turn Taking System ; Adjacency Pairs, Preference Organization, and Assessments ; Sequential Organization: Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Sequences ; Openings ; Closings ; Error Avoidance and Repair ; Creating Topical Coherence ; Story Telling and the Embodied Nature of Face-to-face Interaction ; Referring to Persons -- Part III TECHNOLOGICALLY MEDIATED INTERACTION: WORK DONE THROUGH AND WITH TECHNOLOGY. Routine Service Calls: Emergency Calls to the Police ; Problematic Emergency Service Calls ; Technological Transformations and Talk on the Telephone ; Air Traffic Communication -- Part IV TALK IN MEDICAL SETTINGS. Doctor Patient Communication and the Delivery of Bad News ; The Primary Care Consultation: Diagnostic Interviews and Medical Advice -- Part V TALK IN LEGAL SETTINGS. Trials and Other Public Legal Proceedings ; Behind the Scene Interrogations in Institutional Context ; Talk in Mediation Sessions -- Part VI TALK IN BROADCAST MEDIA. Television News Interviews ; Call-in Talk Shows on Radio and Television -- Part VII TALK IN BUSINESS SETTINGS. Talk in Business Contexts: Doing Customer Service ; Talk in Business Contexts: Meetings, Interviews, and Performance Appraisals.
• Publisher Details: London New York : Bloomsbury Academic, An imprint of Bloomsbury Publishing. Plc
• Publication Date: 2013
• Extent: 1 online resource (vii, 358 pages)
• Subjects: 302.34/6; Sociology & anthropology; Conversation analysis -- Social aspects; Social interaction; Oral communication -- Psychological aspects; Business communication -- Discourse analysis; Communication in organizations; FAMILY & RELATIONSHIPS -- Friendship; Language Arts & Disciplines -- Linguistics -- Sociolinguistics; Sociolinguistics; Electronic books
• Languages: English
• ISBNs: 9781623569341; 1623569346; 9781623561529; 1623561523
• Related ISBNs: 9781441127686; 1441127682; 9781441157614; 1441157611
• Notes: Note: Includes bibliographical references (pages 328-343) and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.