The Sage encyclopedia of quality and the service economy. (2015)

Record Type:: Book
Title:: The Sage encyclopedia of quality and the service economy. (2015)
Main Title:: The Sage encyclopedia of quality and the service economy
Further Information:: Note: Edited by Su Mi Dahlgaard-Park, Lund University.
Other Names:: Dahlgaard-Park, Su Mi
Publisher Details:: Thousand Oaks : SAGE Publications, Inc
Publication Date:: 2015
Extent:: 1 online resource (1008 pages)
Subjects:: 658.4/013
Service industries -- Quality control
Customer services
Quality control -- Management
Languages:: English
ISBNs:: 9781506315058
1506315054
Access Rights:: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Access Usage:: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:: British Library HMNTS - ELD.DS.57243
Ingest File:: 02_056.xml