Conflict and communication. (2016)

• Record Type: Book
• Further Information: Note: Fred E. Jandt.
• Authors: Jandt, Fred Edmund
• Contents: Conflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Online dispute resolution -- Apologies, forgiveness, and reconciliation -- Conflict in organizations and families.
• Publisher Details: Thousand Oaks : SAGE Publications, Inc
• Publication Date: 2016
• Extent: 1 online resource (272 pages)
• Subjects: 303.6/9; Conflict management -- Study and teaching; Negotiation in business
• Languages: English
• ISBNs: 9781506308296; 1506308295
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.