Cite
HARVARD Citation
Higgerson, M. (2016) Communication strategies for managing conflict : a guide for academic leaders. [Online]. San Francisco : Jossey-Bass. Available from: http://access.bl.uk/ark:/81055/vdc_100028867015.0x000001
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Higgerson, M. (2016) Communication strategies for managing conflict : a guide for academic leaders. [Online]. San Francisco : Jossey-Bass. Available from: http://access.bl.uk/ark:/81055/vdc_100028867015.0x000001