Quality and the academic library : reviewing, assessing and enhancing service provision /: reviewing, assessing and enhancing service provision. (2016)

• Record Type: Book
• Further Information: Note: Jeremy Atkinson.
• Authors: Atkinson, P. J
• Contents: Chapter 1: Quality Management and Service Quality Overview Chapter 2: Quality, universities and their libraries Chapter 3: State of the Art: Interviews and survey Chapter 4: Reviews of the overall service Chapter 5: Reviews of individual services Chapter 6: Student support and feedback Chapter 7: Research support Chapter 8: Quality methods used by academic libraries: doing it ourselves Chapter 9: Reflections
• Publisher Details: Oxford : Chandos Publishing
• Publication Date: 2016
• Extent: 1 online resource
• Subjects: 025.1977; Academic libraries -- Administration; Academic libraries -- Administration -- Case studies; Academic libraries -- Quality control; Academic libraries -- Quality control -- Case studies; Academic libraries -- Evaluation; Academic libraries -- Evaluation -- Case studies
• Languages: English
• ISBNs: 9780081001349
• Related ISBNs: 9780128021057
• Notes: Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.