Disaster communications in a changing media world. (2008)

• Record Type: Book
• Further Information: Note: By George D. Haddow and Kim S. Haddow.
• Other Names: Haddow, George D; Haddow, Kim
• Contents: Chapter One - Communications: The Critical Function; Essential to success - best case examples where effective communications clearly contributed to the success of the operation - Northridge for response, Napa for mitigation; worst case examples where inadequate and inept communications planning and implementation costs lives, damaged response, or delayed recovery - Hurricane Katrina, the Loma Prieta earthquake; ; Chapter Two - Disaster communications in a changing media world; Definition of new media, examples of use in disasters - Katrina, July 7 London bombing; Examples of changing role of traditional media and government --9/11; ; Chapter Three - The Principles of a successful communications strategy; Basic assumptions and examples of each; * Transparency; * Accuracy; * Accessibility; * Customer focus; * Leadership commitment; * Communications core to planning; * Partnership role with media; * Need to create emotional connection with audience, be trusted - Rudy Giuliani on September 11, Chief Moose in the DC sniper incident; ; Chapter Four - Application of principles to all four phases of disaster; * Mitigation; * Preparedness; * Response; * Recovery; * The challenges of communicating risk; ; Chapter Five - Identification of audiences; * Public; * Elected officials and community leaders; * Partners - public health, first responders, volunteers; * Media; ; Chapter Six - Creating infrastructure; * Staffing; * Tools and technologies; ; Chapter Seven - Working with the media; * How a newsroom works, staffing, deadlines; * Ho
• Publisher Details: Place of publication not identified : Butterworth-Heinemann
• Publication Date: 2008
• Extent: 1 online resource (240 pages)
• Subjects: 363.34/6; Emergency management; Disasters -- Press coverage -- Planning
• Languages: English
• ISBNs: 9780080877846; 0080877842
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.