Mediation skills and strategies a practical guide /: a practical guide. (c2012)
- Record Type:
- Book
- Title:
- Mediation skills and strategies a practical guide /: a practical guide. (c2012)
- Main Title:
- Mediation skills and strategies a practical guide
- Further Information:
- Note: Tony Whatling.
- Other Names:
- Whatling, Tony, 1939-
- Contents:
- Mediation, alternative dispute resolution and some essential principles defined -- Listening skills -- Questioning skills -- Providing a mirror to the client -- Some more advanced level strategies -- Managing high conflict and emotion -- Responding to difficult questions and behaviour.
- Publisher Details:
- London Philadelphia : Jessica Kingsley Publishers
- Publication Date:
- 2012
- Copyright Date:
- 2012
- Extent:
- 1 online resource (p. cm.)
- Subjects:
- 158.1/2
Counselling & Advice Services
Mediation -- Psychological aspects
Conflict management - Languages:
- English
- ISBNs:
- 0857006274
9780857006271 - Notes:
- Note: Includes bibliographical references and index.
- Access Rights:
- Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
- Access Usage:
- Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library HMNTS - ELD.DS.33876
- Ingest File:
- 01_027.xml