Administration and management in criminal justice : a service quality approach /: a service quality approach. ([2015])

• Record Type: Book
• Further Information: Note: Jennifer M. Allen, University of North Georgia; Rajeev Sawhney, Western Illinois University.
• Authors: Allen, Jennifer M; Sawhney, Rajeev
• Contents: Chapter 1. Defining Management and Organization; Chapter 2. Open Versus Closed Systems; Chapter 3. Service Quality Approach; Chapter 4. Environmental Influences; Chapter 5. Conflict, Power, and Ethical Issues; Chapter 6. Motivation; Chapter 7. Leadership; Chapter 8. Communication; Chapter 9. Police Administration; Chapter 10. Courts; Chapter 11. Probation and Parole; Chapter 12. Prisons, Jails, and Detention Centers; Chapter 13. Security Management; Chapter 14. Measuring Organizational Effectiveness and Service Quality
• Edition: Second edition
• Publisher Details: Los Angeles : SAGE Publications, Inc
• Publication Date: 2015
• Extent: 1 online resource (xiv, 544 pages), illustrations
• Subjects: 364.068; Criminal justice, Administration of; Leadership; Police administration
• Languages: English
• ISBNs: 9781483370606; 1483370607
• Related ISBNs: 9781483350707
• Notes: Note: Includes bibliographical references and index.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.