Bridging the soft skills gap : how to teach the missing basics to today's young talent /: how to teach the missing basics to today's young talent. (2015)

• Record Type: Book
• Further Information: Note: Bruce Tulgan.
• Authors: Tulgan, Bruce
• Contents: Acknowledgments xv Part One The Soft Skills Gap 1 Prologue Meet the Newest New Young Workforce 3 Chapter 1 The Soft Skills Gap 7 The Soft Skills Gap: Growing Steadily from Gen X to Gen Y to Gen Z 10 Something Much Larger Is Going on Here: The Post-Boomer Generational Shift 11 Gen Zers Are the Ultimate Non-Conformists in an Age of Non-Comformism 16 The Soft Skills Gap: The Missing Basics in Today’s Young Talent 19 Face the Hard Realities of the Soft Skills Gap 29 Chapter 2 You Can’t Hire Your Way Around the Soft Skills Gap 33 Staffing Strategy and Hiring 34 On-Boarding and Up-to-Speed Training 39 Performance Management and Talent Development 42 Ongoing Training 45 The Human Element: What Role Are You Going to Play? 49 Become a Teaching Style Manager 51 Take It to the Next Level 54 Chapter 3 Unlocking the Power of Soft Skills 55 Drill Down: The Missing Basics 58 Unlocking the Power of Soft Skills 60 Unlocking the Power: The Rest of This Book 65 Part Two How to Teach the Missing Basics to Today ’s Young Talent 67 Chapter 4 How to Teach the Missing Basics of Professionalism to Today’s Young Talent 69 How to Teach Self-Evaluation 69 Self-Evaluation: Lesson Plan 1—Introduction 75 Self-Evaluation: Lesson Plan 2—Evaluating Yourself on Ability, Skill, and Will 76 Self-Evaluation: Lesson Plan 3—Evaluating Yourself on Productivity, Quality, and Behavior 77 Self-Evaluation: Lesson Plan 4—Evaluating Yourself on the Key Soft Skills Competencies 78 Self-Evaluation: Lesson Plan 5—Drill Down on Understanding the Key Soft Skills 80 Self-Evaluation: Lesson Plan 6—Explore Your Own Successes with the Key Soft Skills 82 How to Teach Personal Responsibility 84 Personal Responsibility: Lesson Plan 1—Introduction 86 Personal Responsibility: Lesson Plan 2—All the Factors That Are in Your Way 87 Personal Responsibility: Lesson Plan 3—Considering the Most Common Factors That Get in the Way at Work 88 Personal Responsibility: Lesson Plan 4—Response Power 89 How to Teach Positive Attitude 90 Positive Attitude: Lesson Plan 1—Considering Theories of How to Be Your Best at Work 93 Positive Attitude: Lesson Plan 2—Defining “Good Attitude” Behaviors with Your Team—or Any Individual 94 Positive Attitude: Lesson Plan 3—Considering Common Bad Attitudes 95 Positive Attitude: Lesson Plan 4—Considering Good Attitude Behaviors 96 Positive Attitude: Lesson Plan 5—For Individual Employees Who Need an Attitude Adjustment 97 How to Teach Good Work Habits 98 Good Work Habits: Lesson Plan 1—Introduction 102 Good Work Habits: Lesson Plan 2—Self-Assessment 104 Good Work Habits: Lesson Plan 3—Self-Improvement Planning 106 Good Work Habits: Lesson Plan 4—Wellness 107 Good Work Habits: Lesson Plan 5—Planning a Wellness Initiative 108 Good Work Habits: Lesson Plan 6—Self-Presentation 111 Good Work Habits: Lesson Plan 7—Using a Time Log to Start Living by a Schedule 112 Good Work Habits: Lesson Plan 8—How to Make a Basic Project Plan 116 Good Work Habits: Lesson Plan 9—Taking Notes and Making Checklists 118 Good Work Habits: Lesson Plan 10—Doing a Time/Motion Study on Yourself 120 Good Work Habits: Lesson Plan 11—Spotlight on Follow-Through 121 Good Work Habits: Lesson Plan 12—Going the Extra Mile 122 How to Teach People Skills 123 People Skills: Lesson Plan 1—Interpersonal Communication 126 People Skills: Lesson Plan 2—Self-Assessing Interpersonal Communication 127 People Skills: Lesson Plan 3—Learning to Use the “People List” 128 People Skills: Lesson Plan 4—Putting More Structure into Your Communication 132 People Skills: Lesson Plan 5—Putting More Substance into Your Communication 134 People Skills: Lesson Plan 6—Preparing for Meetings 136 People Skills: Lesson Plan 7—Email Best Practices 137 People Skills: Lesson Plan 8—Communicating Remotely 138 Chapter 5 How to Teach the Missing Basics of Critical Thinking to Today’s Young Talent 139 How to Teach Proactive Learning 139 Proactive Learning: Lesson Plan 1—Proactive Learning 143 Proactive Learning: Lesson Plan 2—Open Mind 147 Proactive Learning: Lesson Plan 3—Suspend Judgment, Question Assumptions, and Seek to Learn 150 Proactive Learning: Lesson Plan 4—Question Assumptions 152 Proactive Learning: Lesson Plan 5—Research 153 Proactive Learning: Lesson Plan 6—Study Skills—Building Knowledge 156 Proactive Learning: Lesson Plan 7—Practice Skills—Building Skill 158 Proactive Learning: Lesson Plan 8—Contemplate Competing Perspectives to Build Wisdom 160 How to Teach Problem Solving 162 Problem Solving: Lesson Plan 1—Introduction 165 Problem Solving: Lesson Plan 2—Preventing or Avoiding Problems Before They Happen 166 Problem Solving: Lesson Plan 3—Ready-Made Solutions to Commonly Occurring Problems 168 Problem Solving: Lesson Plan 4—Common Denominators and Underlying Principles 170 Problem Solving: Lesson Plan 5—Applying the After Action Review Tool 171 Problem Solving: Lesson Plan 6—Using the After-Action Review Tool to Learn from Others 173 How to Teach Decision Making 174 Decision Making: Lesson Plan 1—Introduction 177 Decision Making: Lesson Plan 2—Information Analysis: Simple Pros and Cons 179 Decision Making: Lesson Plan 3—Cause and Effect: Positive Outcomes 181 Decision Making: Lesson Plan 4—Cause and Effect: Negative Outcomes 182 Decision Making: Lesson Plan 5—Applying the After-Action Review Tool 183 Decision Making: Lesson Plan 6—Using the Decision/Action Tree 184 Chapter 6 How to Teach the Missing Basics of Followership to Today’s Young Talent 187 How to Teach Respect for Context 187 Respect for Context: Lesson Plan 1—Introduction 191 Respect for Context: Lesson Plan 2—Reading the Structure, Rules, Customs, and Leadership 192 Respect for Context: Lesson Plan 3—Where Do You Fit? 194 Respect for Context: Lesson Plan 4—How Can You Adapt? 195 Respect for Context: Lesson Plan 5—Context-Limiting Factors 196 Respect for Context: Lesson Plan 6—Complicated Relationships 197 Respect for Context: Lesson Plan 7—Positive Contexts 198 Respect for Context: Lesson Plan 8—Negative Contexts 199 Respect for Context: Lesson Plan 9—Dealing with People with Bad Attitudes 200 Respect for Context: Lesson Plan 10—Dealing with People with Great Attitudes 201 How to Teach Good Citizenship 202 Good Citizenship: Lesson Plan 1—Introduction 206 Good Citizenship: Lesson Plan 2—The “Respect for Others” Model 208 Good Citizenship: Lesson Plan 3—The “Best Interests” Model 210 Good Citizenship: Lesson Plan 4—The “Civic" Model 211 Good Citizenship: Lesson Plan 5—The “Communitarian” Model 212 Good Citizenship: Lesson Plan 6—The “Common Sense” Model 213 Good Citizenship: Lesson Plan 7—The “Solid Standards” Model 215 Good Citizenship: Lesson Plan 8—The “Personal Sacrifice” Model 217 Good Citizenship: Lesson Plan 9—The Theodore Roosevelt Model 219 Good Citizenship: Lesson Plan
• Edition: 1st
• Publisher Details: San Francisco : Jossey-Bass
• Publication Date: 2015
• Extent: 1 online resource
• Subjects: 658.3124; Soft skills; Generation Y -- Employment; Business etiquette; Personnel management
• Languages: English
• ISBNs: 9781119138167; 9781119138150
• Related ISBNs: 9781118725641
• Notes: Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.