Working with and evaluating difficult school employees. (2009)

• Record Type: Book
• Further Information: Note: John F. Eller, Sheila Eller.
• Other Names: Eller, John, 1957-; Eller, Sheila
• Contents: Preface; About the Authors; 1. The Nature of Difficult/Marginal Employees: Why Don't These People Listen to Reason and Improve?; Frames of Reference; Characteristics of Difficult Employees; The Response to Change; Understanding the Source of the Difficulty; Summary; 2. What Skills and Tools Do I Need in Order to Take On This Situation?; Background of Employee Discipline; A Competencies-Based Approach to Thinking About Employee Problems; The Definition of Success When Working With Difficult or Deficient Employees; Your Readiness in Dealing With a Difficult Situation or Person; The Use of Job Descriptions in Your Work With Difficult School Employees; Summary; 3. Strategies for Confronting Marginal and Deficient Behaviors; Framing; Authority Voice; Summary; 4. Protecting Yourself While Dealing With Difficult Employees; Presuppositions; Reflecting; Displacing Negative Energy; Additional Self-Protection Strategies; Summary; 5. Strategies for Working With Difficult/Marginal Teachers; The Law and Teacher Employment; Your Master Contract or Master Agreement; Understanding Your Evaluation Criteria; The Ability to Describe Deficient or Substandard Work; Base and Surface Competancies; Deciding Whether to Move Forward to Terminate Employment or Develop a Growth Plan; Growth Plans; Delivering a Deficiency Notice or Termination Message to a Teacher; The Entire Cycle; Summary; 6. Strategies for Working with Difficult/Marginal Secretaries and Office; Handling Your Administrative Assistants; A Basic Set of Administrative Assistant/Office Employee Tasks; Base and Surface Competancies; Prioritizing Work Tasks; Planning Sessions to Establish Priorities for the Work Completion; Growth Plans; Delivering a Deficiency Notice or Termination Message to an Administrative Assistant; Summary; 7. Strategies for Working with Difficult/Marginal Paraprofessionals and Teaching Assistants; The Nature of Teaching Assistants and Paraprofessionals; Base and Surface Competancies; Growth Plans; Delivering a Performance Concern or Termination Message to a Paraprofessional or Teaching Assistant; An Example of a Meeting and Letter of Reprimand for a Paraprofessional; Summary; 8. Strategies for Working with Difficult/Marginal Custodians; Possible Difficult Custodial Behaviors; Effective Delegation of Tasks and Assignments; Base and Surface Competancies; Growth Plans; Delivering a Performance or Skill Deficit Concern to a Custodial Employee; Summary; References; Index;
• Publisher Details: Thousand Oaks : Corwin
• Publication Date: 2009
• Extent: 1 online resource (136 pages)
• Subjects: 371.2/01; School personnel management; School employees -- Rating of; Problem employees
• Languages: English
• ISBNs: 9781452272504; 1452272506
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.