Transforming teams : tips for improving collaboration and building trust /: tips for improving collaboration and building trust. (2015)

• Record Type: Book
• Further Information: Note: Claudia St. John.
• Authors: St. John, Claudia
• Contents: Introduction; ; Eliza’s Bad Monday at HDS Tech; ; Golden Nuggets; ; Bedtime with Badger and Coyote; ; Quiet Kirby; ; The Stories We Tell; ; Dear Old School Days; ; The Communication Preferences of Homo sapiens; ; The Language of DISC; ; Sales vs. Customer Service; ; The Only One You Can Change Is You; ; Dave’s Critical Conversations ; Feedback for Claire; ; Lunch with Karen; ; It’s All about Trust; ; Making Promises; ; Managing Promises; ; Unpacking Baggage and Restoring Trust; ; Actions vs. Intentions; ; Components of Collaboration; ; What Eliza Knows—Resources for Managers: Components of Collaboration; The Importance of Behavioral Style; What You Can Do; The Language of Trust; What You Can Do; Making and Managing Promises; What You Can Do; Critical Conversations; What You Can Do; The Badger and Coyote Bring It All Home; Eliza’s Golden Nuggets for Managers; ; Author’s Note; ; Resources for Managers from Affinity HR Group, LLC; ; Index
• Edition: 1st
• Publisher Details: New York : Productivity Press
• Publication Date: 2015
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 658.4022; Teams in the workplace
• Languages: English
• ISBNs: 9781498721493
• Related ISBNs: 9781498721479
• Notes: Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.