Having hard conversations. ([2009])

• Record Type: Book
• Further Information: Note: Jennifer Abrams ; foreword by Arthur L. Costa.
• Authors: Abrams, Jennifer
• Contents: What are hard conversations and why should we have them? -- Why we hesitate having hard conversations -- Questions to ask yourself before having the hard conversation -- What's the real problem? Finding the professional language to name it -- Making a plan -- Scripting your initial comments -- The whats, wheres and whens of having the hard conversation -- What if? Other types of hard conversation -- Conclusion.
• Publisher Details: Thousand Oaks, Calif : Corwin
• Publication Date: 2009
• Copyright Date: 2009
• Extent: 1 online resource
• Subjects: 371.102/2; Communication in education -- United States; Interpersonal communication -- United States; Teachers -- Professional relationships -- United States; Educational leadership -- United States; Communication in education; Educational leadership; Interpersonal communication; Teachers -- Professional relationships; Kommunikation; Lehrer; United States; Electronic books
• Languages: English
• ISBNs: 9781452276502; 1452276501; 9781452295664; 1452295662
• Related ISBNs: 9781412964999; 1412964997; 9781412965002; 1412965004
• Notes: Note: Includes bibliographical references (pages 123-124) and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.