The emotional organization : passions and power /: passions and power. (2000)

• Record Type: Book
• Further Information: Note: Edited by Stephen Fineman.
• Other Names: Fineman, Stephen
• Contents: Introducing the emotional organization / Stephen Fineman -- Emotional arenas. The hospital -- Me, morphine and humanity: experiencing the emotional community on Ward 8 / Sharon Bolton -- The prison. Power, paradox, social support and prestige: a critical approach to addressing correctional officer burnout / Sarah Tracy -- Crisis work. Rape work: emotional dilemmas in work with victims / Patricia Yancey Martin, Douglas Schrock, Margaret Leaf, and Carmen von Rohr -- The recreation centre. In the gym: peer pressure and emotion management among co-workers / Mary Haman and Linda Putman -- The job centre. Abuse, violence, and fear on the front line: implications for the rise of the enchanting myth of customer sovereignty / Marek Korczynski and Victoria Bishop -- The call centre. Enactments of class and nationality in transnational call centres / Kiran Mirchandani -- Web work. The gendering of emotions and perceived work time: chicks and geeks at i.com / Nicole L. Kangas and Debra E. Meyerson -- Homeworking. Managing the boundaries of telework / Gill Musson and Katy Marsh -- Consultancy. Management consultancy and humour in action and context / Andrew Sturdy, Timothy Clark, Robin Fincham, and Karen Handley -- Shifting identities. Becoming a successful corporate character and the role of emotion management / Caroline hatcher -- Gender and the emotion politics of emotional intelligence / Stephanie A. Shields and Leah R. Warner -- Feeling out of place? towards the transnationalizations of emotions / Jeff Hearn -- It's all too beautiful: emotion and organization in the aesthetic economy / Philip Hancock and Melissa Tyler -- Epilogue / Stephen Fineman.
• Publisher Details: London : SAGE Publications Ltd
• Publication Date: 2000
• Extent: 1 online resource (304 pages)
• Subjects: 302.35; Emotions; Identity (Psychology) -- Social aspects; Organizational behavior; Power (Social sciences) -- Psychological aspects; Social institutions -- Psychological aspects; Social norms
• Languages: English
• ISBNs: 9781412932011; 1412932017
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.